您觉得Communiteq怎么样?

大家好。我们想知道大家对 Discourse Hosting Dot Com 的评价如何? 我们目前有一个网站,每月约有 150 万用户(Home • Droplr

您会推荐我们使用 Communiteq(原 DiscourseHosting)还是其他方案,例如 Discourse.org 我估计只有我们的一小部分常规用户会成为论坛用户。各位有什么看法?提前感谢!

Been with them for two years. Albeit, my traffic is tiny compared to yours, but I can safely say that:

  1. Most issues are resolved in 3-4 hours MAX. I think the longest I’ve waited (only once) was around six hours. A vast majority of tickets are handled super fast (1-2 hours)
  2. Uptime is amazing, we never had a crash/downtime (unless it was planned) that I was aware of.
  3. Pricing is great (compared to discourse.org) - I know it’s good to support the creators, but I honestly don’t have it in the budget. My instance would have already ran 300 p/m here, where it’s 98 over at DH.
  4. Everything is managed. Since I know nothing about these things, this is a must.

I recommend them 100%. If Discourse.org ever offers competitive prices I’d jump on it, I’d love to support the community. But for now, it’s DH for me.

We run a few large communities hosted by Discourse.org. They have been awesome! As a company that moved from Jive and spent hundreds of thousands annually before moving to Discourse, I have no issue with their pricing.

They are extremely responsive to what we have, what we want and the issues we run into. We have never had appreciable downtime even for maintenance.

They have even gone above and beyond to help us get up and running.

Hi @Travis_Hedrick,

Discourse Hosting (@RGJ) is a fabulous host. Wonderful customer service, excellent uptime, professional. I strongly recommend them!

That said, I absolutely loved the customer service and performance of the official Discourse hosting. When you have an issue, the access to be directly in touch with the engineers who write the code is a pretty special perk of going with the Discourse hosting.

这代表我戴着社区经理的帽子,而非 Discourse 团队的帽子。

就我个人的体验而言,Communiteq(前身为 DiscourseHosting)有两个缺点:升级等待时间过长(新功能的上线往往需要数月之久),以及硬件性能较差(虽然仍能正常运行,但我曾遇到磁盘空间问题,最终决定停止使用并迁移)。

除此之外,一切都很不错。如果预算有限,我确实会推荐他们。

On the $20/month Basic plan your forum is indeed “stuck” to the stable branch. Updates on stable are generally applied within one week though.

Micheal, do you have any clients/forums that are seeing the same traffic as us? And we are exponentially growing. Again, I assume only a fraction of our regular users will be forum users. Thoughts? Thanks in advance!

Certainly. Obviously, the “fraction” and the amount of exponentiality are important factors.

Please PM me or use the contact form on our website if you have any specific questions.

我们的论坛使用 Communiteq(前身为 DiscourseHosting)已有几年,至今一切顺利!
他们的回复总是非常迅速,而且乐于助人。无论什么情况,我都向所有考虑更换托管服务的人推荐他们;至于那些还没打算更换的朋友: 换吧 :wink:

我的论坛使用 Communiteq(原 DiscourseHosting)的服务已超过一年,体验非常棒。发送给支持的邮件都能迅速得到回复,而且我们几个月前遇到的一个性能问题也很快得到了解决,此后从未再发生。

对他们非常满意,毫无保留地推荐。

Yeah, very happy with DH.

We do have the occasional hiccup, might be that Discourse.org has slightly fewer issues. But… they are always on the ball, respond in a timely fashion and they really do know what they’re doing. They are an active part of the Discourse community here and that is also a big plus to me.

We are running a (very heavily) modified Discourse instance on their enterprise plan and they’ve always been willing to help us out when needed.

Can very much recommend them, regardless of price.
Though if you are price-sensitive, the fact that they are 1/4th the cost of Discourse.org will also weigh heavily.

我已经是 Communiteq(原 DiscourseHosting)的客户近一年了。在购买前我与 @michaeld 沟通过,他知识渊博且响应迅速。支持服务也很不错(在我有疑问时),而且我从未遇到过服务问题。就我的流量而言,我每月支付 20 美元,而如果使用官方的 Discourse.org 托管服务,每月支付 100 美元则很难 justify。

我能想到的 Communiteq(原 DiscourseHosting)仅有的缺点如下:

  • Discourse.org 拥有分布式团队,因此您的问题和支持请求可能会得到更快的回复。
  • 像“通过电子邮件回复”这样的可选功能在 Discourse.org 上是自动提供的(据我所知),而我需要做一些最基本的设置才能在 Communiteq(原 DiscourseHosting)上实现该功能。