eextra is experiencing an issue where users who have registered and confirmed their email are being deleted. The users in question have used various registration methods such as Google Auth, Instagram, Facebook, and Discord. eextra wants to find a way to check which method each user used, particularly when exporting users to CSV files.
pfaffman suggests using the Data Explorer plugin and notes that unvalidated accounts are deleted, but suspects the problem might be different from what eextra is experiencing.
eextra confirms that even approved accounts are being deleted, despite settings indicating that accounts should not be removed for 1000 days.
eextra clarifies that the deleted users had registered, confirmed their email, and were waiting for activation.
Stephen asks how long the users were waiting for approval.
Since I detected a bug (users confirmed by a method other than email are deleted if they are not confirmed), please help me to find out how to check which method users registered?
Need to know who created an account to use google auth, who logged in with the instagram/facebook , and who was using the discord. How can i check this ?
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Okay, i can check it under the associated account tab - but how to do it for all users right away ? (e.g. while it export users to csv files ?
Users who authenticate with Google and others so not need to validate their email address. If you see that those users are being deleted then it is a bug and should be fixed. This is highly unlikely.
It’s a feature that accounts that are never validated are deleted.
I suspect that the problem you are looking to solve is not the problem you are experiencing.
Yesterday I deliberately approved the accounts, but today anyway, discourse has removed more users who are properly registered in (using the e-mail - many days have passed, but in the settings is set not to remove it after 1000 days… This is bug..
After all, these users register, confirm their email and wait for activate. And now I can see that they are being deleted (located in the Rejected in tab /review)