My community is about Reptiles. New users are always asking the same kinds of basic questions that are a turn off to some of my more senior community members. These seniors are there to participate in the higher level conversations, which are of great interest to everyone.
Right now the forum is organized into broad Reptile categories: Pythons, Boas, Lizards, Geckos, etc (there are too many reasons why I feel we had to organize this way, which I won’t go into). But within those, I am trying to win them over to the idea of Tags instead of creating the dozens of Sub/Categories they are used to. These new user questions would be appropriately be placed in any of these categories.
Options as I see them:
- Create New User subcategory for every category. On the one hand, these are where there posts should go (broadly speaking), but it’s horrific to create so many similar subcategories.
- Have new users apply a tag #beginner-question or something, which members can mute. If this could be automatically applied I think it would work, otherwise I don’t think it’s maintainable because new users are the least likely to correctly tag their topics.
- Single top level New User category with TL1 create and make all other categories TL2 create or higher. This is nasty because it mixes up all the different kinds of new user questions.
- Have users be able to mute Topics based on OP Trust Level, e.g. < TL2. This solution, which I doubt is possible, would fit the best I believe. My more experienced users would then have an easy way to filter their streams.
- Disallow any Create from < TL2. This is issue is so significant that I consider this an actual option, however I believe it would be missing an opportunity.
I’m on day 3 and still only private inviting, but have over 500 users and probably close to 100 topics. I’m happy with progress so far. Have been itching to use Discourse for years and am really like it. Thanks!