Hey fantastic Discourse people, I disabled pm’s but now users say they can’t send pm’s to Staff. There isn’t a PM button on the topics pages, and no PM button on user pages. And I’m not seeing the method for me to send pm’s to users, even when I go into the Admin/User area and select a user. I do…

If you disable PM on your profile, users will not be able to send you any messages, but you, as a staff member, will be able to send it to your users (even if they have disabled PMs). You do not need to visit the user profile, just click on username or avatar to see the Message button …

Hi @Trash, thanks for the helpful info! So if the forum’s PM feature is disabled, users can’t pm staff, correct?

If the forum’s PM (by site setting) is disabled, users can not send PM, staff members (admins and mods) can always send PM to all users.

Additionally any user who receives a pm can always reply to it no matter what.

[imagem] codinghorror: receives a pm can always reply to it no matter what. Yeah so it doesn’t really solve our problem of our previous developer who is pm’ing people. i’m receiving complaints. If he’s already pm’d people, he can continue to send on those pm threads So…users trolled on forum…

Have you considered confronting this person directly to stop their behavior? Technology is always a good first-go without having to broach things directly with a group of people or an individual.

He decided he didn’t like the user community, so he left the project. Users get excited when they first join the forum. The tech guys are learning how to make their own jeans, the tailors are learning how to scale their business. They get so excited it’s like they’re eating ice cream for the first …

Not to snark him, but errh…sounds as if he did not carefully plan out his departure strategy. If he’s threatening the well-being of the community by backdooring his activities for getting users to grok his fork then I do suggest confronting him about it. He may get tired in the long run but overal…

[imagem] purldator: sounds as if he did not carefully plan out his departure strategy. lol, you’re so right!

[imagem] slspencer: If he’s already pm’d people, he can continue to send on those pm threads So…users trolled on forum, WHAT DO?? You disable his account. And perhaps move to a new server that he had never logged in to.

How to PM staff when PM is disabled

Suporte

Remah (Just another happy Discourse user) Janeiro 10, 2020, 11:43am 13

Eu nunca precisei fechar PMs pessoalmente, mas elas podem ser fechadas para remover essa opção ou tentação.

Tópico		Respostas	Visualizações
Allow users to disable new PMs Announcements new-feature , personal-messages	8	1725	9 de Fevereiro de 2024
Is it possible to disable private messaging for a specific user? Support	32	9668	22 de Março de 2019
Always allow PM to admin/moderators? Support trust-levels	6	675	9 de Setembro de 2024
Disable messaging but allow users to contact admins and moderators Support	2	580	14 de Janeiro de 2021
Allow sending Private Messages to Staff Feature	16	3038	27 de Julho de 2020

How to PM staff when PM is disabled

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