Is there a plugin or option for users to mark "helpful" posts?

Not really… Likes seem to be more like “Kudos” (the star thing next to
their name) on that site rather than “Accepted Solutions” - if you notice
in the screenshot they have both - the reason is because you can “like” a
response without it being the solution to the issue (for example someone
was helpful, but they didn’t resolve the issue) and ONLY the original
poster or a moderator can mark a post as the solution to the thread. It
sounds cumbersome, but it seems to really work well - i’ve seen it on a
number of support-focused boards it makes finding an answer in a long
thread really easy.

1 « J'aime »