Ive kept a category private to TL3 and Ive had numerous people saying they cant view it but meet the requirements. I checked one and it under TL3 it shows he has all the requirements and says will be promoted soon. Why isnt this instant and can we make it instant? Also I have the topics viewed requ…

Can you share a link to your site? The job on sidekiq that controls the promotion of users to TL3 run once a day, so it is possible that users who have met the requirements are promoted only the day after.

You should first update the forum to beta 2 and see if the problem persists. I’ve just changed the settings for the TL3 that are modified without problems. [image] If the problem persists you should try the safe-mode first, if it does not work you should disable all the unofficial plugins and do…

I havent tried to update from the dashboard. Is that safe to try?

Sure, if docker_manager is up to date you can upgrade all at once with no downtime

Hello, can you sum up the things to do / check when a user is “will be promoted soon” status for more than a week ? Thank you, G

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الدعم

الموضوع		الردود	مرات العرض
User isn't promoted to TL2 Support	13	1240	15 ديسمبر 2020
Mass promotion to TL2 via manual command? Support	3	694	20 أبريل 2020
TL3 But Not TL3 Oddity Support trust-levels	11	162	1 أغسطس 2025
Trust level promotion from T1 to T2 not working? Support trust-levels	8	464	8 نوفمبر 2024
Now in Beta: Plugin to see TL3 Progress for TL2 users Development	27	530	5 أغسطس 2026

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