Issues using API with long-established/working key

Support
1

I’m getting You are not permitted to view the requested resource. The API username or key is invalid. responses from your server when trying to push an update to a topic. I started out using a key that I’ve been using now for a while (years?). Thinking perhaps there was a policy update I went to create a new key. The original (previously working) key was associated with the main admin account. That account is no longer available in the user-dropdown. So I created a new key for my personal user account (also admin, but not the main site admin) and I’m getting the same error.

Is there a policy configuration I need to make to use this new key?

2

Since you are hosted with us, I did a quick check in your site and the key looks good.

Could you please share the request you are sending? What parameters are you setting? Is it possible you are using the wrong username?

If you have any privacy concern, we can turn this into a PM.

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3

Ack yes it was the username! I assumed the API key itself was associated with a user - wrong! I should have checked that :slight_smile:

Thanks for the help!

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