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[thoka (Thomas Kalka)]

Explain the troubles, users are facing.

In your role as admin, you can impersonate users facing troubles to investigate:

Impersonate a user and returning to admin user

The admin can choose to impersonate another user when needed. This can be useful when a member is experiencing odd behavior or you need to check their permissions. Impersonating another user acts as if you are logged in as that user. The Admin user is logged out when user changes and does not have to log out when the web browser is closed. The admin user is no longer logged in as admin and needs to log out and log in again to return to the admin user. To exit, use the “Log Out” button in th…