Network error on backup download

My co-admin told me he couldn’t download a backup from the received email because the download crashed at roughly 50%.

I tried and experienced the same. The archive download works well until it stops with “Failed - Network error”.
Trying to resume on Chrome returns “Failed - Unknown server error”. I had no issue the last time I downloaded backups from this server (months ago).

Any idea?

Hi,

I’m Canapin’s co-admin :slight_smile:

Trying to resume on Chrome returns “Failed - Unknown server error”. I had no issue the last time I downloaded backups from this server (months ago).

I’m wondering whether this is due to the one-time link. You can’t download a backup twice with a single link. So, when it fails once, resuming the download is probably cancelled by Discourse itself.

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i think you need to change the way you’re downloading the backup

Well, there sure are other ways to download backups, but I’d rather identify the cause and fix this particular issue :smile: