New users aren't starting the discobot tutorial

[JammyDodger]

Ah, not all sites have Discobot set up the same. Ours is the default experience here, so if you do try it out further let us know how you get on.

[Sabrina]

@Ralph

e idea of getting badges was fun, and when I saw that there was a badge to get for completing a tutorial, of course I tried to find that tutorial. I looked everywhere, and I couldn’t find it. Eventually, I gave up.

Of course, I was looking for a place where “for the tutorial, click here” was written or something like that. It never would have occurred to me that you actually had to reply to discobot to get that tutorial.

I totally agree with you. As you, I also was looking for a place where “for the tutorial, click here” was written.
At last, I thought the answer was hidden too, but it was not. It take some time to realize

[kuaza]

If we operate Discobot with artificial intelligence, would it provide a more engaging and effective learning experience? Additionally, the points or badges earned after basic training could serve as a valuable incentive.

[nathank (Nathan Kershaw)]

This would really do well with some UX magic applied to it - and maybe some AI smarts if they are available on the instance.

As it is, the uptake of the tutorial is very poor, and hardly any of my new users seem to find it/them without me signposting it super clearly to them.

I’m sure we can do this better.

[riking (Kane York)]

It’s very important to remember when proposing changes here – any individual human only needs to complete the tutorial once, on any forum.

The things it teaches are universally transferable to all other Discourse forums. Completion somewhere else is good enough.

[ToddZ]

This is a great point. I hope the admins at the dozen or so other Discourse-based forums I frequent aren’t fretting that I never took their Discobot tutorial.

(Asana, Atlassian, Baserow, Bitwarden, BoingBoing, Canonical, Cloudflare, Ghost, Johnny Decimal, Kirby CMS, Manjaro, Mozilla, Obsidian, Signal… Discourse is everywhere!)

[nathank (Nathan Kershaw)]

The majority of my users are having their first Discourse exposure when they join my site; I suspect that you two are outliers.

But yes, we don’t want it too intrusive or it will irritate the Discourse-savvy (if you are lucky enough to have them!)

[ToddZ]

@nathank

The majority of my users are having their first Discourse exposure when they join my site

Fair enough – I’m sure it depends on the nature of the forum. (And yes I’m probably a bit too online.)

I do think Discobot could be made more discoverable—particularly the advanced tutorial—without becoming a bother.

[stephtara (Stephanie Booth)]

@nathank

정말 원클릭으로 만드는 것을 통해 도움을 줄 수 있는 또 다른 조정 사항이 있거나, URL에 텍스트를 추가하여 초록색 사용자가 ‘메시지’ 버튼을 눌러야 한다는 것을 설명하는 것입니다.

이와 관련하여 질문이 있습니다: 이미 Discobot(환영 메시지)에서 메시지를 읽고 있는 경우, 새 대화가 열려야 합니까?

@Ralph

물론, 저는 "튜토리얼은 여기를 클릭하세요"라고 쓰여 있거나 그런 식의 장소를 찾고 있었습니다. 실제로 그 튜토리얼을 받으려면 discobot에 답장해야 한다는 것은 절대 떠올리지 못했을 것입니다.

이것은 실제로 제 환영 메시지에 넣고 싶은 내용입니다.

[nathank (Nathan Kershaw)]

환영 메시지에 포함할 수는 있지만, 깔끔하게 설정하려면 시간이 좀 걸립니다. 그래도 기본값으로 깔끔하게 제공되길 바라는 마음이 큽니다 — 현재 상태보다 훨씬 나은 선택이 될 테니까요!