I have a free community and want to upgrade to Starter but it doesn’t offer that option. What is going on? I refuse to start a Pro trial and should not be required to activate the Pro features. I simply want starter. Why is this setup this way? Why can’t I just upgrade to the plan I actually want? …

I’d also like to mention that the pricing page also has nowhere to purchase the Starter plan either - it wasn’t just deprioritized, it has effectively been disabled entirely in my case, whether starting a new community or trying to upgrade my existing community.

OK, I think you should still see Starter there when clicking the Upgrade button. We’ll take a closer look on Monday.

Actually, I may have found what is causing the issue in your case. Try again now and I think it should work.

Thanks for your assistance Dave. I assume this was unintentional - but I nearly pulled the trigger on starting my own infrastructure to self-host instead. I really don’t need that kind of overhead for a very small community that is just starting out. I felt betrayed and angry that the system was try…

I tried again with a refresh as well as logout and login, but still only have the Pro option dialog when clicking Upgrade.

Hmm… OK, we’ll have to take a closer look. Hang tight and we’ll do that when the week starts and sort it out with you.

Just checking in, is there any update on this issue? I still don’t see the upgrade to Starter available from anywhere. @mcwumbly

starter is definitely still an option, or it should be [IMG0089]

Yes, it shows the details for the Starter plan but there is no button to actually select it. Likewise, if you check the screenshots that I attached above, the Upgrade options from the admin dashboard only offers the Pro subscription. It is currently not possible for me to upgrade my community to Sta…

Looks like you’re able to upgrade to any plan now from your admin panel. [image]

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Soporte

mcwumbly (Dave McClure) 16 Mayo, 2026 23:31 15

Hmm… Vale, tendremos que echar un vistazo más de cerca.

Mantente tranquilo, lo haremos al comenzar la semana y lo resolveremos contigo.

Tema		Respuestas	Vistas
Changes to pricing structure and what features are in the free plan? Support email , price-sensitive , free-plan , hosting	5	230	3 Julio 2026
Introducing the new Starter Plan! Blog	1	517	18 Septiembre 2024
You're invited to try the Discourse Free plan beta! Announcements free-plan	31	1961	18 Marzo 2026
Announcing ProDiscourse Hosting Marketplace	19	4365	21 Diciembre 2015
What will happen with my community web address if I upgrade, e.g. from Starter to Pro? Support	10	212	17 Septiembre 2025

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