I have a free community and want to upgrade to Starter but it doesn’t offer that option. What is going on? I refuse to start a Pro trial and should not be required to activate the Pro features. I simply want starter. Why is this setup this way? Why can’t I just upgrade to the plan I actually want? …

Well that would be great to see! This is what I get on my instance: [image]

Hmm, maybe the team is A/B testing something. Weirdly I don’t even see Starter available on the plans page so something is going on here that I can’t explain. [image]

That page is currently the same for me as well - Starter plan is detailed below but not a selectable option.

Unfortunately you will have to wait for staff to clarify, I’m not sure if this was ever announced anywhere but it seems like theyre in the middle of A/B testing it.

We have deprioritized Starter on the pricing page, but it should still be available as an option to upgrade to from the Free plan. Where are you clicking? (It will show Pro or Business if you are clicking on a plugin that comes with one of those plans, for example)

Thanks for the reply. If this is A/B testing they have 1 result - I’d sooner chew glass than start a Pro subscription :sweat_smile:

I’ve tried the Upgrade button on the Dashboard as well as the Upgrade hyperlink on the Account Settings page. The only option available is Pro - same dialog from both places.

I’d also like to mention that the pricing page also has nowhere to purchase the Starter plan either - it wasn’t just deprioritized, it has effectively been disabled entirely in my case, whether starting a new community or trying to upgrade my existing community.

OK, I think you should still see Starter there when clicking the Upgrade button. We’ll take a closer look on Monday.

Actually, I may have found what is causing the issue in your case. Try again now and I think it should work.

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Soporte

Crown1 (Crown) 16 Mayo, 2026 23:01 8

Gracias por la respuesta.

Si esto es una prueba A/B, tienen un solo resultado: preferiría morderme el vidrio antes que suscribirme a Pro

Changes to pricing structure and what features are in the free plan?

Tema		Respuestas	Vistas
Changes to pricing structure and what features are in the free plan? Support email , price-sensitive , free-plan , hosting	5	226	3 Julio 2026
Introducing the new Starter Plan! Blog	1	514	18 Septiembre 2024
You're invited to try the Discourse Free plan beta! Announcements free-plan	31	1945	18 Marzo 2026
Announcing ProDiscourse Hosting Marketplace	19	4365	21 Diciembre 2015
What will happen with my community web address if I upgrade, e.g. from Starter to Pro? Support	10	210	17 Septiembre 2025

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