Sin actualización de notificaciones mientras se ha iniciado sesión

Soporte
1

Hola.

Desde hace dos o tres semanas, nuestra instancia de Discourse no actualiza ninguna notificación como leída (nuevo tema/mensaje/chat).
Y supongo que ningún usuario conectado recibe notificaciones de nuevos mensajes/temas/chats mientras está conectado.

La versión instalada es: 3.6.0.beta2-latest (1354173224) en Ubuntu Server 22.04.5.
No parece ser un problema del navegador. El problema ocurre en Firefox y Chrome.

¿Algún consejo o pista?

Gracias por tu ayuda.

2

¿Hay algún error en /logs? ¿Sucede esto también en modo seguro? Gracias.

3

Seguridad - Protocolos y Controles - Registros de errores no es un error.
En modo seguro, recibo un nuevo mensaje solo si recargo la página.

4

… y si leo el nuevo mensaje, el icono de notificación de mensajes no leídos no desaparece.

1 me gusta
5

Ok. There is a warning with the date of the last update (October 18th):

Message

Sidekiq heartbeat test failed for 7409, restarting

Backtrace

/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-8.0.3/lib/active_support/broadcast_logger.rb:218:in block in dispatch' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-8.0.3/lib/active_support/broadcast_logger.rb:217:in map’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-8.0.3/lib/active_support/broadcast_logger.rb:217:in dispatch' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-8.0.3/lib/active_support/broadcast_logger.rb:129:in warn’
/var/www/discourse/lib/demon/sidekiq.rb:39:in block in heartbeat_check' /var/www/discourse/lib/demon/sidekiq.rb:31:in each’
/var/www/discourse/lib/demon/sidekiq.rb:31:in heartbeat_check' config/unicorn.conf.rb:131:in block (2 levels) in reload’

One error October 3rd:

Message (4 copies reported)

Job exception: Unsupported command argument type: TrueClass

Backtrace

/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/redis-client-0.25.3/lib/redis_client/command_builder.rb:37:in block in generate' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/redis-client-0.25.3/lib/redis_client/command_builder.rb:28:in map!’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/redis-client-0.25.3/lib/redis_client/command_builder.rb:28:in generate' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/redis-client-0.25.3/lib/redis_client.rb:313:in call_v’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/redis-5.4.0/lib/redis/client.rb:90:in call_v' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rack-mini-profiler-4.0.1/lib/mini_profiler/profiling_methods.rb:90:in block in profile_method’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/redis-5.4.0/lib/redis.rb:152:in block in send_command' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/redis-5.4.0/lib/redis.rb:151:in synchronize’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/redis-5.4.0/lib/redis.rb:151:in send_command' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/redis-5.4.0/lib/redis/commands/hashes.rb:51:in hmset’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/redis-5.4.0/lib/redis/commands/hashes.rb:66:in mapped_hmset' /var/www/discourse/lib/discourse_redis.rb:144:in public_send’
/var/www/discourse/lib/discourse_redis.rb:144:in block (3 levels) in <class:DiscourseRedis>' /var/www/discourse/lib/discourse_redis.rb:29:in ignore_readonly’
/var/www/discourse/lib/discourse_redis.rb:144:in block (2 levels) in <class:DiscourseRedis>' /var/www/discourse/lib/discourse_updates.rb:116:in block in missing_versions=’
/var/www/discourse/lib/discourse_updates.rb:114:in each' /var/www/discourse/lib/discourse_updates.rb:114:in missing_versions=’
/var/www/discourse/app/jobs/scheduled/call_discourse_hub.rb:19:in execute' /var/www/discourse/app/jobs/base.rb:318:in block (2 levels) in perform’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rails_multisite-7.0.0/lib/rails_multisite/connection_management/null_instance.rb:49:in with_connection' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rails_multisite-7.0.0/lib/rails_multisite/connection_management.rb:17:in with_connection’
/var/www/discourse/app/jobs/base.rb:305:in block in perform' /var/www/discourse/app/jobs/base.rb:301:in each’
/var/www/discourse/app/jobs/base.rb:301:in perform' /var/www/discourse/app/jobs/base.rb:381:in perform’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/mini_scheduler-0.18.0/lib/mini_scheduler/manager.rb:137:in process_queue' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/mini_scheduler-0.18.0/lib/mini_scheduler/manager.rb:77:in worker_loop’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/mini_scheduler-0.18.0/lib/mini_scheduler/manager.rb:63:in `block (2 levels) in ensure_worker_threads’

And one error in September 16th:

Message (5 copies reported)

Job exception: execution expired

Backtrace

/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-smtp-0.5.1/lib/net/smtp.rb:663:in initialize' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-smtp-0.5.1/lib/net/smtp.rb:663:in open’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-smtp-0.5.1/lib/net/smtp.rb:663:in tcp_socket' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-smtp-0.5.1/lib/net/smtp.rb:672:in block in do_start’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/timeout-0.4.3/lib/timeout.rb:185:in block in timeout' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/timeout-0.4.3/lib/timeout.rb:192:in timeout’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-smtp-0.5.1/lib/net/smtp.rb:671:in do_start' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-smtp-0.5.1/lib/net/smtp.rb:642:in start’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/mail-2.8.1/lib/mail/network/delivery_methods/smtp.rb:109:in start_smtp_session' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/mail-2.8.1/lib/mail/network/delivery_methods/smtp.rb:100:in deliver!’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/mail-2.8.1/lib/mail/message.rb:269:in deliver!' /usr/local/lib/ruby/3.3.0/delegate.rb:87:in method_missing’
/var/www/discourse/lib/email/sender.rb:296:in send' /var/www/discourse/app/jobs/regular/user_email.rb:79:in send_user_email’
/var/www/discourse/app/jobs/regular/user_email.rb:39:in execute' /var/www/discourse/app/jobs/base.rb:318:in block (2 levels) in perform’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rails_multisite-7.0.0/lib/rails_multisite/connection_management/null_instance.rb:49:in with_connection' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rails_multisite-7.0.0/lib/rails_multisite/connection_management.rb:17:in with_connection’
/var/www/discourse/app/jobs/base.rb:305:in block in perform' /var/www/discourse/app/jobs/base.rb:301:in each’
/var/www/discourse/app/jobs/base.rb:301:in perform' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:220:in execute_job’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:185:in block (4 levels) in process' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/middleware/chain.rb:180:in traverse’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/middleware/chain.rb:183:in block in traverse' /var/www/discourse/lib/sidekiq/discourse_event.rb:6:in call’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/middleware/chain.rb:182:in traverse' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/middleware/chain.rb:183:in block in traverse’
/var/www/discourse/lib/sidekiq/pausable.rb:131:in call' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/middleware/chain.rb:182:in traverse’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/middleware/chain.rb:183:in block in traverse' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/job/interrupt_handler.rb:9:in call’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/middleware/chain.rb:182:in traverse' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/middleware/chain.rb:183:in block in traverse’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/metrics/tracking.rb:26:in track' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/metrics/tracking.rb:134:in call’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/middleware/chain.rb:182:in traverse' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/middleware/chain.rb:173:in invoke’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:184:in block (3 levels) in process' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:145:in block (6 levels) in dispatch’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/job_retry.rb:118:in local' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:144:in block (5 levels) in dispatch’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/config.rb:39:in block in <class:Config>' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:139:in block (4 levels) in dispatch’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:281:in stats' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:134:in block (3 levels) in dispatch’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/job_logger.rb:15:in call' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:133:in block (2 levels) in dispatch’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/job_retry.rb:85:in global' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:132:in block in dispatch’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/job_logger.rb:40:in prepare' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:131:in dispatch’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:183:in block (2 levels) in process' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:182:in handle_interrupt’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:182:in block in process' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:181:in handle_interrupt’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:181:in process' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:86:in process_one’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/processor.rb:76:in run' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/component.rb:10:in watchdog’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-7.3.9/lib/sidekiq/component.rb:19:in `block in safe_thread’
6

Lo que sea que esté sucediendo aquí, es poco probable que sean esos problemas.

¿Tienes algún plugin personalizado instalado?

1 me gusta
7

@sam Intentaron el modo seguro, pero no parece estar funcionando bien.

8

@patronit ¿pudiste resolver esto?

9

No activamos plugins personalizados, ni siquiera los que ahora se incluyen:
Como tema, Minima es seleccionable.

10

Hoy, 31 de octubre, usamos la versión 3.6.0.beta2-latest (47559c86f5) en modo seguro:
Cuando escribo un mensaje (Nachricht), el nuevo mensaje se muestra en el menú “Benachrichtigungen und Konto” pero sin la marca y el número de “nuevo”.

En modo normal:
Solo F5 ayuda.

Mañana es el día de la actualización…

11

¿Se ha solucionado este problema con la última actualización? Parece grave y es algo que no había oído antes. ¿Está seguro de que no ha realizado ninguna personalización?

Quizás intente usar el tema foundation u horizon, pero no estoy seguro de cómo eso podría causar el problema.

¿O tal vez intente con un navegador web o dispositivo diferente? ¿Todos los usuarios de su sitio informan del mismo problema? Quizás tenga una extensión del navegador que esté interfiriendo con Discourse.

12

Gracias por tu compromiso.
Hoy estoy en 3.6.0.beta3-latest (bd135646c3).

Cambié a “Foundation” y escribo mensajes y chats de mi usuario normal a administrador y viceversa.

Mi cliente es Xubuntu 22.04. En Chrome (141.0.7390.76) y Firefox (145.0) no hay cambios. No hay notificaciones mientras estoy conectado y los “nuevos” iconos no desaparecen si se leen. Solo al recargar.

Intentaré más tarde en Ubuntu 24.04 y Win11.

13

Probablemente no esté relacionado, pero es posible que desees actualizar a 24.04.

¿Podría ser un problema de red?

14

¿Se ha resuelto/desaparecido este problema para @patronit? Es un acertijo.

Si todavía tienes el problema, ¿puedes asegurarte de que estás probando con dos cuentas de usuario completamente separadas usando dos navegadores web o dispositivos separados? ¿Funciona en modo seguro?