No recibiendo insignia / notificaciones dentro de 1 hora

Hello,
I am not receiving the help desk badge after 1 hour of getting a solution. The delay cannot be that long?

In addition…

For the bug I reported, I never got the notification for the badge but I have it and I am not getting any notification for the badge listed above either.
Thanks :wink:

These are probably daily batch jobs, I got mine the other day after a couple of hours.