Notifications not showing on iPhone 4s
User ralphm is experiencing an issue with notifications not displaying on their iPhone 4s, despite having about 20 notifications on their desktop browser. The notification div is empty, and the issue persists even after checking on a different Discourse site. codinghorror and eviltrout are unable to reproduce the issue.
ralphm is using Safari on their iPhone 4s with the latest OS (iOS 9.0.2). zogstrip inquired about adblockers, but ralphm doesn’t use any. sam asked about the iOS version, and ralphm confirmed it’s iOS 9.0.2.
codinghorout suspects the issue might be related to the height algorithm, which could be problematic on older phones like the iPhone 4s. However, eviltrout was unable to reproduce the issue using an iPhone 4s simulator. codinghorror noted that the iPhone 4 and 4s are old and slow to use, which might be contributing to the issue.
We’re on a fairly recent version of Discourse (Admin shows a line where the version number should be).
Anyhow, on an iPhone, when I click on the avatar to view notifications, I see only the following:
Inspecting the code, the notification div (underneath “Profile”) is actually empty, even though on a desktop browser I have about 20 notifications.
I thought it might be a CSS issue at first, but there’s no actual content in the notifications area.
Version: Discourse 1.5.0.beta1 - GitHub - discourse/discourse: A platform for community discussion. Free, open, simple. · GitHub version 4d78a7b1d5129998015b8582cbbae34b4e4bc8ca
Cannot repro on my iPhone on meta or try.
Which browser are you using?
Safari on iPhone. (The code screenshot is from Safari desktop, from which you can debug an iPhone that’s connected to the desktop.)
Have you installed any adblockers?
No, I don’t use anything like that. The phone is basically as it comes out of the box. It’s the latest OS, but it is an iPhone 4S, which might make some difference. The iPad is newer, and the notifications work fine there, so it could just be the device’s age, although it still seems a bit strange, as it works well otherwise.
Can you reproduce the issue here? If not can @santouras update to latest?
Good question. I just logged in here on the phone and the same issue occurs. Clicking on the avatar, the dropdown appears, the loading icon appears for a split second, and then the notifications section closes up with no content in it.
O well, seems like it might be something loopy with my phone if others aren’t seeing it on an iPhone. Figured it was worth reporting, but sorry if it’s a wild goose chase.
What iOS version are you on ? We want to sort it out
Thanks Sam.
Currently iOS 9.0.2.
I think (but am not absolutely certain, unfortunately) that the problem started with our recent update. I’m pretty sure this used to work. (I don’t visit a lot on the phone, but was away over the week end and only had the phone available for checking in.)
FYI the website is up to date with latest discourse/master
We have another report of this
and I expect it’s the same thing. Can you look at the height algorithm here @eviltrout? I think it’s freaking out on tiny height phones like the 4s.
I don’t have an iPhone 4 here to test, but I tried with the simulator in 4s mode and it works fine. I tried here on meta, turtle rock and logged in / logged out. It always displays 
It may not matter since the 4 and 4s are so old and really excruciatingly slow to use. We have a 2011-era 4 here at the house and it is just brutal.
