Onebox feature doesn't work well

[Yaoqi_Yan]

When I post my website internal weblink, onebox function works well.
But doesn’t work if post external weblink. What’s wrong?

For example:

Ideally it should work like this
https://www.amazon.com/Apple-MacBook-MGX72LL-13-3-Inch-Display/dp/B0096VDM8G

[Yaoqi_Yan]

my setting about onebox:

Settings → Security

Settings → onebox

[itsbhanusharma (Bhanu Sharma)]

@Yaoqi_Yan

But doesn’t work if post external weblink. What’s wrong?

Your server IP might be getting rate-limited by amazon (which might explain amazon onebox not working) or maybe your server’s firewall is limiting outbound connections.

You can try using the plugin "Onebox Assistant", crawl for those previews reliably!

[Yaoqi_Yan]

Amazing. Thanks Bhanu !