Option to notify users if they are block, silenced or banned

[vel]

Is it ethical to block, silence, mute or ban a user without telling them?

As a comparison on social media like Twitter and Reddit, they will ban or shadow ban accounts. They have done this recently to progressive candidates. Is censorship ok now?

[Thomas_G]

When silencing a user, an automatic message is sent to that user informing them that their account is temporarily on hold. When suspending someone, I think there is an option to send an email informing them about their suspension. (Not 100% sure though).

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When it comes to mute someone, it’s your choice to do so. Why should they know about that? You do not want to receive any notifications related to that user and that’s why you mute them. Imagine being a user and everyday a message is sent to you saying that someone has muted you. Would you be happy about that? No. It just causes drama.

[ondrej]

@vel

silence, mute or ban a user without telling them?

In my opinion if you suspend them then they probably know why…

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@vel

shadow ban accounts

Sort of relates to this post Jeff made

Ban symbol next to suspended usernames

No; this was already covered elsewhere. The community may wonder why they don’t see Bill around any more. They may also need to see evidence of moderator action to prove that this is a place where negative people cannot just run around being jerks to people with no consequences. That said, we still want to avoid the “hello there new community member, check out our fabulous collection of heads-on-a-pike!” [image] So I would avoid… showing any indication a user is banned on their username n…

[neounix (Dark Matter)]

@vel

Is it ethical to block, silence, mute or ban a user without telling them?

According to the TOS, it is the right of the forum owners:

https://meta.discourse.org/tos#heading--enforcement

The company may restrict, suspend, or close your account on the forum according to its policy for handling copyright-related takedown requests, or if the company reasonably believes that you’ve broken any rule in these terms.

Agree, however, it is a good idea to notify users in their own profile if that is done.

For two decades on our forum, we have always notified users when our moderation team took any admin action and we provided users a process to appeal.

Sometimes even mods have a “bad day” and make mistakes, for sure.

[rahim123]

看起来 Discourse 现在会向被禁言用户发送一封通知邮件，邮件中包含了“你为什么禁言该用户？”的原因。这似乎是个错误。我以为“你为什么禁言该用户？”字段仅供内部员工使用，并且我认为它永远不应该向用户透露。而且我认为，只有在填写了可选的电子邮件字段后，被禁言的用户才应该收到邮件。

[Architect]

@Thomas_G

当禁言用户时，会自动向该用户发送一条消息，告知其账户暂时被冻结。

此通知的默认文本为：“账户暂时冻结”，以及“在工作人员审核您最近的帖子之前，您将无法回复或创建主题”。

如果账户是系统自动禁言的，这似乎是正确的，但我惊讶地发现，当管理员手动禁言账户时也会发送此通知。当然，这可以自定义，但默认系统文本如果只是简单通知“账户已被禁言”，对于手动禁言的情况可能会更好。

@rahim123

我以为“您为什么要禁言此用户？”字段仅供内部工作人员使用

也注意到了这一点，表格中没有明确说明写的内容会发送给用户账户。

[Architect]

这个旧的功能请求在搜索中偶然出现了，是关于账户静音通知的。

有了单独的用户静音选项，我相信如果一个用户被一定数量的其他用户静音（可能是三个？），会被静音的用户会收到通知，这可能比发送一个新的单独通知说明具体是哪个成员静音了他们要好。