Our PMs stopped working

satonotdead · August 11, 2023, 3:09am

It seems I can’t see the 'enable_private_messages" option anymore on our admin panel. Only admin accounts can read PMs.

Logs:


NoMethodError (undefined method `enable_personal_messages?' for SiteSetting:Class)
app/serializers/topic_view_details_serializer.rb:127:in `include_can_invite_to?'
(eval):11:in `_fast_attributes'
lib/freedom_patches/ams_include_without_root.rb:57:in `include!'
app/controllers/application_controller.rb:551:in `render_json_dump'
app/controllers/topics_controller.rb:1332:in `block (2 levels) in perform_show_response'
app/controllers/topics_controller.rb:1322:in `perform_show_response'
app/controllers/topics_controller.rb:187:in `show'
app/controllers/application_controller.rb:420:in `block in with_resolved_locale'
app/controllers/application_controller.rb:420:in `with_resolved_locale'
lib/middleware/omniauth_bypass_middleware.rb:74:in `call'
lib/content_security_policy/middleware.rb:12:in `call'
lib/middleware/anonymous_cache.rb:389:in `call'
lib/middleware/gtm_script_nonce_injector.rb:10:in `call'
config/initializers/100-quiet_logger.rb:20:in `call'
config/initializers/100-silence_logger.rb:29:in `call'
lib/middleware/enforce_hostname.rb:24:in `call'
lib/middleware/request_tracker.rb:233:in `call'

activerecord (7.0.5.1) lib/active_record/dynamic_matchers.rb:22:in `method_missing'
plugins/discourse-custom-trust-level/plugin.rb:75:in `can_invite_to?'
app/serializers/topic_view_details_serializer.rb:127:in `include_can_invite_to?'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:375:in `include?'
(eval):11:in `_fast_attributes'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:468:in `rescue in attributes'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:455:in `attributes'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:480:in `_serializable_hash'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:359:in `serializable_hash'
active_model_serializers (0.8.4) lib/active_model/serializer/associations.rb:200:in `serialize'
lib/freedom_patches/ams_include_without_root.rb:57:in `include!'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:368:in `block in include_associations!'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:367:in `each_key'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:367:in `include_associations!'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:362:in `serializable_hash'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:347:in `as_json'
activesupport (7.0.5.1) lib/active_support/json/encoding.rb:22:in `encode'
activesupport (7.0.5.1) lib/active_support/json/encoding.rb:22:in `encode'
activesupport (7.0.5.1) lib/active_support/core_ext/object/json.rb:42:in `to_json'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:331:in `to_json'
multi_json (1.15.0) lib/multi_json/adapters/oj.rb:56:in `dump'
multi_json (1.15.0) lib/multi_json/adapters/oj.rb:56:in `dump'
multi_json (1.15.0) lib/multi_json/adapter.rb:25:in `dump'
multi_json (1.15.0) lib/multi_json.rb:139:in `dump'
app/controllers/application_controller.rb:551:in `render_json_dump'
app/controllers/topics_controller.rb:1332:in `block (2 levels) in perform_show_response'
actionpack (7.0.5.1) lib/action_controller/metal/mime_responds.rb:214:in `respond_to'
app/controllers/topics_controller.rb:1322:in `perform_show_response'
app/controllers/topics_controller.rb:187:in `show'
plugins/discourse-category-lockdown/plugin.rb:65:in `show'
actionpack (7.0.5.1) lib/action_controller/metal/basic_implicit_render.rb:6:in `send_action'
actionpack (7.0.5.1) lib/abstract_controller/base.rb:215:in `process_action'
actionpack (7.0.5.1) lib/action_controller/metal/rendering.rb:165:in `process_action'
actionpack (7.0.5.1) lib/abstract_controller/callbacks.rb:234:in `block in process_action'
activesupport (7.0.5.1) lib/active_support/callbacks.rb:118:in `block in run_callbacks'
plugins/discourse-staff-alias/plugin.rb:105:in `block (4 levels) in activate!'
activesupport (7.0.5.1) lib/active_support/callbacks.rb:127:in `instance_exec'
activesupport (7.0.5.1) lib/active_support/callbacks.rb:127:in `block in run_callbacks'
app/controllers/application_controller.rb:420:in `block in with_resolved_locale'
i18n (1.14.1) lib/i18n.rb:322:in `with_locale'
app/controllers/application_controller.rb:420:in `with_resolved_locale'
plugins/discourse-multilingual/extensions/application_controller.rb:8:in `with_resolved_locale'
activesupport (7.0.5.1) lib/active_support/callbacks.rb:127:in `block in run_callbacks'
activesupport (7.0.5.1) lib/active_support/callbacks.rb:138:in `run_callbacks'
actionpack (7.0.5.1) lib/abstract_controller/callbacks.rb:233:in `process_action'
actionpack (7.0.5.1) lib/action_controller/metal/rescue.rb:22:in `process_action'
actionpack (7.0.5.1) lib/action_controller/metal/instrumentation.rb:67:in `block in process_action'
activesupport (7.0.5.1) lib/active_support/notifications.rb:206:in `block in instrument'
activesupport (7.0.5.1) lib/active_support/notifications/instrumenter.rb:24:in `instrument'
activesupport (7.0.5.1) lib/active_support/notifications.rb:206:in `instrument'
actionpack (7.0.5.1) lib/action_controller/metal/instrumentation.rb:66:in `process_action'
actionpack (7.0.5.1) lib/action_controller/metal/params_wrapper.rb:259:in `process_action'
activerecord (7.0.5.1) lib/active_record/railties/controller_runtime.rb:27:in `process_action'
actionpack (7.0.5.1) lib/abstract_controller/base.rb:151:in `process'
actionview (7.0.5.1) lib/action_view/rendering.rb:39:in `process'
rack-mini-profiler (3.1.1) lib/mini_profiler/profiling_methods.rb:85:in `block in profile_method'  
actionpack (7.0.5.1) lib/action_controller/metal.rb:188:in `dispatch'
actionpack (7.0.5.1) lib/action_controller/metal.rb:251:in `dispatch'
actionpack (7.0.5.1) lib/action_dispatch/routing/route_set.rb:49:in `dispatch'
actionpack (7.0.5.1) lib/action_dispatch/routing/route_set.rb:32:in `serve'
actionpack (7.0.5.1) lib/action_dispatch/journey/router.rb:50:in `block in serve'
actionpack (7.0.5.1) lib/action_dispatch/journey/router.rb:32:in `each'
actionpack (7.0.5.1) lib/action_dispatch/journey/router.rb:32:in `serve'
actionpack (7.0.5.1) lib/action_dispatch/routing/route_set.rb:852:in `call'
lib/middleware/omniauth_bypass_middleware.rb:74:in `call'
rack (2.2.8) lib/rack/tempfile_reaper.rb:15:in `call'
rack (2.2.8) lib/rack/conditional_get.rb:27:in `call'
rack (2.2.8) lib/rack/head.rb:12:in `call'
actionpack (7.0.5.1) lib/action_dispatch/http/permissions_policy.rb:38:in `call'
lib/content_security_policy/middleware.rb:12:in `call'
lib/middleware/anonymous_cache.rb:389:in `call'
lib/middleware/gtm_script_nonce_injector.rb:10:in `call'
rack (2.2.8) lib/rack/session/abstract/id.rb:266:in `context'
rack (2.2.8) lib/rack/session/abstract/id.rb:260:in `call'
actionpack (7.0.5.1) lib/action_dispatch/middleware/cookies.rb:704:in `call'
actionpack (7.0.5.1) lib/action_dispatch/middleware/callbacks.rb:27:in `block in call'
activesupport (7.0.5.1) lib/active_support/callbacks.rb:99:in `run_callbacks'
actionpack (7.0.5.1) lib/action_dispatch/middleware/callbacks.rb:26:in `call'
actionpack (7.0.5.1) lib/action_dispatch/middleware/debug_exceptions.rb:28:in `call'
actionpack (7.0.5.1) lib/action_dispatch/middleware/show_exceptions.rb:26:in `call'
logster (2.12.2) lib/logster/middleware/reporter.rb:43:in `call'
railties (7.0.5.1) lib/rails/rack/logger.rb:40:in `call_app'
railties (7.0.5.1) lib/rails/rack/logger.rb:27:in `call'
config/initializers/100-quiet_logger.rb:20:in `call'
config/initializers/100-silence_logger.rb:29:in `call'
actionpack (7.0.5.1) lib/action_dispatch/middleware/remote_ip.rb:93:in `call'
request_store (1.5.1) lib/request_store/middleware.rb:19:in `call'
actionpack (7.0.5.1) lib/action_dispatch/middleware/request_id.rb:26:in `call'
lib/middleware/enforce_hostname.rb:24:in `call'
rack (2.2.8) lib/rack/method_override.rb:24:in `call'
actionpack (7.0.5.1) lib/action_dispatch/middleware/executor.rb:14:in `call'
rack (2.2.8) lib/rack/sendfile.rb:110:in `call'
actionpack (7.0.5.1) lib/action_dispatch/middleware/host_authorization.rb:131:in `call'
rack-mini-profiler (3.1.1) lib/mini_profiler.rb:260:in `call'
message_bus (4.3.7) lib/message_bus/rack/middleware.rb:60:in `call'
lib/middleware/request_tracker.rb:233:in `call'
railties (7.0.5.1) lib/rails/engine.rb:530:in `call'
railties (7.0.5.1) lib/rails/railtie.rb:226:in `public_send'
railties (7.0.5.1) lib/rails/railtie.rb:226:in `method_missing'
rack (2.2.8) lib/rack/urlmap.rb:74:in `block in call'
rack (2.2.8) lib/rack/urlmap.rb:58:in `each'
rack (2.2.8) lib/rack/urlmap.rb:58:in `call'
unicorn (6.1.0) lib/unicorn/http_server.rb:634:in `process_client'
unicorn (6.1.0) lib/unicorn/http_server.rb:739:in `worker_loop'
unicorn (6.1.0) lib/unicorn/http_server.rb:547:in `spawn_missing_workers'
unicorn (6.1.0) lib/unicorn/http_server.rb:143:in `start'
unicorn (6.1.0) bin/unicorn:128:in `<top (required)>'
vendor/bundle/ruby/3.2.0/bin/unicorn:25:in `load'
vendor/bundle/ruby/3.2.0/bin/unicorn:25:in `<main>'

simon · August 11, 2023, 4:48am

It looks like that setting was deprecated and recently removed. When it was deprecated, the setting’s description said “DEPRECATED, use the ‘personal message enabled groups’ setting instead. Allow trust level 1 (configurable via min trust to send messages) users to create messages and reply to messages. Note that staff can always send messages no matter what.”

You should be able to enable personal messages now with that setting:

satonotdead · August 12, 2023, 1:29pm

Thaks for your reply Simon, our configurarion is OK (TL1) but nobody than Admins can send PMs.

The issue is not around this. And it’s probable related to encrypt but I just disabled and removed the plugin and the issue persists.

BTW that’s the second time I try to search ‘private messages’ instead ‘personal messages’ on Discourse config

Lilly · August 12, 2023, 2:23pm

maybe give safe mode a try and see if you can pm with a test user account

simon · August 12, 2023, 7:39pm

it looks like you have the Custom Trust Level plugin installed. The problem might be here:

github.com/Ahmedgagan/discourse-custom-trust-level

plugin.rb

7691b8796


      
          return false unless authenticated?
          is_topic = object.is_a?(Topic)
          return true if is_admin? && !is_topic
          return false if (SiteSetting.max_invites_per_day.to_i == 0 && !is_staff?)
          return false unless can_see?(object)
          return false if groups.present?
          
          if is_topic
            if object.private_message?
              return true if is_admin?
              return false unless SiteSetting.enable_personal_messages?
              return false if object.reached_recipients_limit? && !is_staff?
            end
          
            if (category = object.category) && category.read_restricted
              if (groups = category.groups&.where(automatic: false))&.any?
                return groups.any? { |g| can_edit_group?(g) } ? true : false
              else
                return false
              end
            end

Topic		Replies	Views
The user cannot see his personal message Support personal-messages	11	992	November 29, 2023
Allow sending Private Messages to Staff Feature	16	3295	July 27, 2020
Is it possible to disable private messaging for a specific user? Support	31	9964	November 1, 2017
Users unable to add others to a personal message Support	41	5349	December 20, 2021
Do not show topics and PMs to admins unless they are participants Feature feedback	10	543	February 6, 2025

Our PMs stopped working

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