Pick your DNS name wisely

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Picking the Right DNS Name

The discussion revolves around choosing a suitable DNS name for a community forum. Stephen shares his experience of using “discourse” in their URL, which, despite its relevant meaning, might not be the best choice due to its potential to confuse non-technical users. A/B testing with Optimizely showed that alternatives like “community”, “forum”, and “meta” performed better in site navigation.

Stephen concludes that knowing one’s audience is key. If the audience is familiar with the term “discourse”, it might be acceptable, but otherwise, a more conventional name is recommended. A DNS change is now being considered, which would also involve updating SSL certificates and WordPress database entries.

Strager comments that the process might not be as daunting as it seems, but Stephen notes that SEO loss is a significant concern. Sam agrees that using “discourse” is not ideal and suggests alternatives like “forum”, “discuss”, or “community”, with “discuss” being his top preference due to its call-to-action nature.

We’re mulling over whether we made the wrong call using ‘discourse’ in our URL. Yes the word has a relevant meaning, but in hindsight there were better and more obvious options.

There are plenty of examples of accepted uses of product names as DNS records, plenty of orgs still run their webmail at exchange.corpname.com - the big difference of course is that the users are employees, they’re told where to go, choice and interpretation or meaning aren’t a factor.

We’ve been using optimizely to A/B test alternatives in our site navigation and ‘community’, ‘forum’ and even ‘meta’ score higher than ‘discourse’. Maybe once Discourse develops a reputation beyond the community this will change. The stats we’re seeing from this test suggest that we’ve almost stunted the growth of our community by using a fancy word.

I think the question (and lesson) is to know your audience, if they’re a cerebral bunch who really really understand the use of the term, it might be an ok signpost. If you’ve any doubts whatsoever it’s probably wiser to stick to a more conventional alternative.

It’s my fault of course, as a big user of the boards at omnigroup it felt quite logical at the time. Now we have to consider a DNS change, new SSL cert and updating a whole load of WordPress database entries. Yuck.

Sounds like a thursday afternoon where I work… It’s not as bad as it looks on paper- a few days time at the most. How much ranking has accrued on Google etc. – SEO loss is much more of a hassle to fix. If people can’t find you, people don’t visit.

We plan to use Cloudflare for redirection, but yes, SEO is another casualty of the move.

in general I feel like using discourse is not a great choice for your subdomain name. I usually prefer forum, discuss or community

I really like discuss its usually my first pref, cause its a bit of a call-to-action.