There is not, and will never be, any concept of per-topic permissions in Discourse.
It sounds like you want the existing email in support, where any anonymous email can arrive as a group PM and be triaged privately by that group.
There is not, and will never be, any concept of per-topic permissions in Discourse.
It sounds like you want the existing email in support, where any anonymous email can arrive as a group PM and be triaged privately by that group.