Restore failing on new bitnami instance

campey · April 25, 2025, 11:30am

Hi there,

I created a new instance using Discourse(R) packaged by Bitnami

It is up and running which is super great. However, following Create, download, and restore a backup of your Discourse database, I did a backup from my current starter instance on .discourse.group but when I try to restore, it just takes me to the logs tab, saying “No logs yet…”

Digging deeper into the error logs I found the error log line

Errno::ENOENT (No such file or directory - bundle) lib/backup_restore.rb:196:in `spawn' lib/backup_restore.rb:196:in `spawn_process!' lib/backup_restore.rb:20:in `restore!' app/controllers/admin/backu

With the info:

Message (4 copies reported)

Errno::ENOENT (No such file or directory - bundle)
lib/backup_restore.rb:196:in `spawn'
lib/backup_restore.rb:196:in `spawn_process!'
lib/backup_restore.rb:20:in `restore!'
app/controllers/admin/backups_controller.rb:129:in `restore'
app/controllers/application_controller.rb:427:in `block in with_resolved_locale'
app/controllers/application_controller.rb:427:in `with_resolved_locale'
lib/middleware/omniauth_bypass_middleware.rb:64:in `call'
lib/content_security_policy/middleware.rb:12:in `call'
lib/middleware/anonymous_cache.rb:403:in `call'
lib/middleware/csp_script_nonce_injector.rb:12:in `call'
config/initializers/008-rack-cors.rb:14:in `call'
config/initializers/100-quiet_logger.rb:20:in `call'
config/initializers/100-silence_logger.rb:29:in `call'
lib/middleware/enforce_hostname.rb:24:in `call'
lib/middleware/processing_request.rb:12:in `call'
lib/middleware/request_tracker.rb:385:in `call'

Backtrace

lib/backup_restore.rb:196:in `spawn'
lib/backup_restore.rb:196:in `spawn_process!'
lib/backup_restore.rb:20:in `restore!'
app/controllers/admin/backups_controller.rb:129:in `restore'
actionpack (7.2.2.1) lib/action_controller/metal/basic_implicit_render.rb:8:in `send_action'
actionpack (7.2.2.1) lib/abstract_controller/base.rb:226:in `process_action'
actionpack (7.2.2.1) lib/action_controller/metal/rendering.rb:193:in `process_action'
actionpack (7.2.2.1) lib/abstract_controller/callbacks.rb:261:in `block in process_action'
activesupport (7.2.2.1) lib/active_support/callbacks.rb:121:in `block in run_callbacks'
app/controllers/application_controller.rb:427:in `block in with_resolved_locale'
i18n (1.14.7) lib/i18n.rb:353:in `with_locale'
app/controllers/application_controller.rb:427:in `with_resolved_locale'
activesupport (7.2.2.1) lib/active_support/callbacks.rb:130:in `block in run_callbacks'
activesupport (7.2.2.1) lib/active_support/callbacks.rb:141:in `run_callbacks'
actionpack (7.2.2.1) lib/abstract_controller/callbacks.rb:260:in `process_action'
actionpack (7.2.2.1) lib/action_controller/metal/rescue.rb:27:in `process_action'
actionpack (7.2.2.1) lib/action_controller/metal/instrumentation.rb:77:in `block in process_action'
activesupport (7.2.2.1) lib/active_support/notifications.rb:210:in `block in instrument'
activesupport (7.2.2.1) lib/active_support/notifications/instrumenter.rb:58:in `instrument'
activesupport (7.2.2.1) lib/active_support/notifications.rb:210:in `instrument'
actionpack (7.2.2.1) lib/action_controller/metal/instrumentation.rb:76:in `process_action'
actionpack (7.2.2.1) lib/action_controller/metal/params_wrapper.rb:259:in `process_action'
activerecord (7.2.2.1) lib/active_record/railties/controller_runtime.rb:39:in `process_action'
actionpack (7.2.2.1) lib/abstract_controller/base.rb:163:in `process'
actionview (7.2.2.1) lib/action_view/rendering.rb:40:in `process'
rack-mini-profiler (3.3.1) lib/mini_profiler/profiling_methods.rb:89:in `block in profile_method'
actionpack (7.2.2.1) lib/action_controller/metal.rb:252:in `dispatch'
actionpack (7.2.2.1) lib/action_controller/metal.rb:335:in `dispatch'
actionpack (7.2.2.1) lib/action_dispatch/routing/route_set.rb:67:in `dispatch'
actionpack (7.2.2.1) lib/action_dispatch/routing/route_set.rb:50:in `serve'
actionpack (7.2.2.1) lib/action_dispatch/routing/mapper.rb:32:in `block in <class:Constraints>'
actionpack (7.2.2.1) lib/action_dispatch/routing/mapper.rb:62:in `serve'
actionpack (7.2.2.1) lib/action_dispatch/journey/router.rb:53:in `block in serve'
actionpack (7.2.2.1) lib/action_dispatch/journey/router.rb:133:in `block in find_routes'
actionpack (7.2.2.1) lib/action_dispatch/journey/router.rb:126:in `each'
actionpack (7.2.2.1) lib/action_dispatch/journey/router.rb:126:in `find_routes'
actionpack (7.2.2.1) lib/action_dispatch/journey/router.rb:34:in `serve'
actionpack (7.2.2.1) lib/action_dispatch/routing/route_set.rb:896:in `call'
lib/middleware/omniauth_bypass_middleware.rb:64:in `call'
rack (2.2.10) lib/rack/tempfile_reaper.rb:15:in `call'
rack (2.2.10) lib/rack/conditional_get.rb:40:in `call'
rack (2.2.10) lib/rack/head.rb:12:in `call'
actionpack (7.2.2.1) lib/action_dispatch/http/permissions_policy.rb:38:in `call'
lib/content_security_policy/middleware.rb:12:in `call'
lib/middleware/anonymous_cache.rb:403:in `call'
lib/middleware/csp_script_nonce_injector.rb:12:in `call'
config/initializers/008-rack-cors.rb:14:in `call'
rack (2.2.10) lib/rack/session/abstract/id.rb:266:in `context'
rack (2.2.10) lib/rack/session/abstract/id.rb:260:in `call'
actionpack (7.2.2.1) lib/action_dispatch/middleware/cookies.rb:704:in `call'
actionpack (7.2.2.1) lib/action_dispatch/middleware/callbacks.rb:31:in `block in call'
activesupport (7.2.2.1) lib/active_support/callbacks.rb:101:in `run_callbacks'
actionpack (7.2.2.1) lib/action_dispatch/middleware/callbacks.rb:30:in `call'
actionpack (7.2.2.1) lib/action_dispatch/middleware/debug_exceptions.rb:31:in `call'
actionpack (7.2.2.1) lib/action_dispatch/middleware/show_exceptions.rb:32:in `call'
logster (2.20.0) lib/logster/middleware/reporter.rb:40:in `call'
railties (7.2.2.1) lib/rails/rack/logger.rb:41:in `call_app'
railties (7.2.2.1) lib/rails/rack/logger.rb:29:in `call'
config/initializers/100-quiet_logger.rb:20:in `call'
config/initializers/100-silence_logger.rb:29:in `call'
actionpack (7.2.2.1) lib/action_dispatch/middleware/request_id.rb:33:in `call'
lib/middleware/enforce_hostname.rb:24:in `call'
rack (2.2.10) lib/rack/method_override.rb:24:in `call'
actionpack (7.2.2.1) lib/action_dispatch/middleware/executor.rb:16:in `call'
rack (2.2.10) lib/rack/sendfile.rb:110:in `call'
rack-mini-profiler (3.3.1) lib/mini_profiler.rb:191:in `call'
lib/middleware/processing_request.rb:12:in `call'
message_bus (4.3.8) lib/message_bus/rack/middleware.rb:60:in `call'
lib/middleware/request_tracker.rb:385:in `call'
actionpack (7.2.2.1) lib/action_dispatch/middleware/remote_ip.rb:96:in `call'
railties (7.2.2.1) lib/rails/engine.rb:535:in `call'
railties (7.2.2.1) lib/rails/railtie.rb:226:in `public_send'
railties (7.2.2.1) lib/rails/railtie.rb:226:in `method_missing'
rack (2.2.10) lib/rack/urlmap.rb:74:in `block in call'
rack (2.2.10) lib/rack/urlmap.rb:58:in `each'
rack (2.2.10) lib/rack/urlmap.rb:58:in `call'
passenger (6.0.26) src/ruby_supportlib/phusion_passenger/rack/thread_handler_extension.rb:107:in `process_request'
passenger (6.0.26) src/ruby_supportlib/phusion_passenger/request_handler/thread_handler.rb:157:in `accept_and_process_next_request'
passenger (6.0.26) src/ruby_supportlib/phusion_passenger/request_handler/thread_handler.rb:110:in `main_loop'
passenger (6.0.26) src/ruby_supportlib/phusion_passenger/request_handler.rb:419:in `block (3 levels) in start_threads'
passenger (6.0.26) src/ruby_supportlib/phusion_passenger/utils.rb:111:in `block in create_thread_and_abort_on_exception'

Env

HTTP HOSTS: 34.35.80.64

and env:


hostname	discourse-labs-vm.c.afrolabs-1237.internal
process_id	5185
application_version	d82220fc72a51aedd85e37180cdacea3c8a4a836
HTTP_HOST	34.35.80.64
REQUEST_URI	/admin/backups/x-labs-2025-04-25-110832-v20250421074012.sql.gz/restore
REQUEST_METHOD	POST
HTTP_USER_AGENT	Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/135.0.0.0 Safari/537.36
HTTP_ACCEPT	*/*
HTTP_REFERER	http://34.35.80.64/admin/backups
username	user
time	1:23 pm
params	
client_id	ffdbf3edb6814a0a84c1dcebace3cf4a

Any ideas what could be going wrong here?

pfaffman · April 25, 2025, 9:43pm

So you should ask them for help. If you want help here you (mostly) need to do a standard install.

But also, Discourse requires https with a valid certificate. It won’t work on an IP address. It’s possible if you fix that your install will work.

Lilly · April 27, 2025, 8:30am

hi @campey welcome to Discourse Meta. unfortunately we do not support bitnami installs.

campey · May 8, 2025, 3:09pm

Thanks, @pfaffman and @Lilly, I guess I’ll be reinstalling then, following the instructions, at some point.

Thanks for the tip on the cert @pfaffman, but if it is going to be unsupported, then maybe not worth getting it working.

Meantime I’ll be on the .discourse.group hosting, shaking my fist at the cloud as to why something like slack integration needs to be at such an expensive tier.

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Restore failing on new bitnami instance

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