I want to setup some categories which are receiving administrative requests by email (i.e. mails that are sent to admin@mydomain.com ). That category also accepts anonymous emails. That works just fine, but I have to allow everyone to be able to write into that category, otherwise the email is rejec…

Then maybe Private Topics Plugin is something that would help you

Why do you want to use a category? Maybe a group inbox would better fit your needs I think you could try something similar to what the @team does. [Bild] How Does Team Discourse Use Discourse? Support Ticketing We also use Discourse as a private email support portal which allows our entire team…

Yeah, I’ve done that for now, but I thought a category would make it easier to track which messages have been taken care of. I’ll look at that solution you linked to, thanks!

Oh, wow. That’s exactly the solution for my problem! Thanks, @Moin

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MKorndoerfer (Martin Korndoerfer) 7. März 2024 um 15:05 3

Ja, das habe ich vorerst getan, aber ich dachte, eine Kategorie würde es einfacher machen, zu verfolgen, welche Nachrichten erledigt wurden.

Ich werde mir die Lösung ansehen, die du verlinkt hast, danke!

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