I want to setup some categories which are receiving administrative requests by email (i.e. mails that are sent to admin@mydomain.com ). That category also accepts anonymous emails. That works just fine, but I have to allow everyone to be able to write into that category, otherwise the email is rejec…

Then maybe Private Topics Plugin is something that would help you

Why do you want to use a category? Maybe a group inbox would better fit your needs I think you could try something similar to what the @team does. [image] How Does Team Discourse Use Discourse? Support Ticketing We also use Discourse as a private email support portal which allows our entire tea…

Yeah, I’ve done that for now, but I thought a category would make it easier to track which messages have been taken care of. I’ll look at that solution you linked to, thanks!

Oh, wow. That’s exactly the solution for my problem! Thanks, @Moin

Catégories restreintes pour e-mails recevant tout courrier.

Assistance produit

MKorndoerfer (Martin Korndoerfer) Mars 7, 2024, 3:05 3

Oui, je l’ai fait pour l’instant, mais je pensais qu’une catégorie faciliterait le suivi des messages qui ont été traités.

Je vais regarder la solution que vous avez liée, merci !

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Creating a topic via email without write access to the category? Product Support	3	1799	Janvier 11, 2019
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Catégories restreintes pour e-mails recevant tout courrier.

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