Scrollbar doesn’t work well in long posts: Clicking on the scrollbar doesn’t immediately take you to the correct post, requiring a second click.
Back button doesn’t appear in long posts: The back button is not displayed in long threads.
Both issues occur even in Safe mode, ruling out theme and plugin issues. codinghorror asked about third-party plugins, and MarrisseA listed the plugins used.
osioke suggested disabling ads, but MarrisseA pointed out that ads are not shown in Safe mode, and disabling them is not a feasible solution.
Falco revealed that the issues are actually a result of Discourse’s feature to remove certain features on megatopics to preserve performance. MarrisseA asked if limiting threads to less than 10,000 posts would resolve the issue, and Falco explained that Discourse automatically limits threads to 10,000 posts, and that the issue may be due to an admin overriding this setting.
Both issues are happening even in Safe mode so we don’t think it’s because of our theme. Note that we’re currently limiting threads to 10,000 posts.
Is this a known issue and has someone already reported it? If yes, what’s the status? I tried looking for similar issues but I couldn’t find any. Thanks!
Nope, ads are not showing in Safe mode. We disabled the theme & plugins, but it was still happening.
We’re actually running an A/B test where the other variation does not have ads sitting below the timeline scroller. The issue still occurs there, so we were thinking this was probably being caused by something other than ads.
You shouldn’t need to do this, as Discourse will do that automatically for you out of the box:
The only way you will get 10k+ posts in a topic is if an admin intentionally re-open the topic, change the default setting, or in a badly made migration that didn’t broke the mega-topics into smaller chunks.