Ajustes en Discourse

[LuizaBrancaglion]

¿Es posible realizar estas configuraciones en Discourse:

• ¿Una etiqueta en el usuario que solo el personal pueda ver?

• ¿Usuarios que no puedan enviar mensajes directos (ticket)?

[ondrej]

Hola

Para tu primer punto, existe un plugin de notas de usuario

Discourse User Notes

Summary Share private notes with other staff about a user that normal users cannot see. Install Guide This plugin is bundled with Discourse core. There is no need to install the plugin separately. Configuration The User Notes plugin can be enabled either by the toggle or from its settings, both accessible from your /admin/plugins page: [/admin/plugin - user notes] [user notes - settings] Features Sometimes staff members want to share notes about…

Puedes prohibir que los usuarios creen mensajes desmarcando la configuración del sitio enable personal messages (habilitar mensajes personales).

También existe un plugin de tickets

Tickets Plugin

Repo Summary This plugin adds a ticketing system to Discourse. It requires tagging to be enabled and works best alongside the Assign Plugin. It is based on @tobiaseigen’s original spec, and has been built in collaboration with @tobiaseigen and an awesome Ruby for Good team, for the benefit of both Namati and the Discourse community. Notes When you install the plugin, three new tag groups are added tickets_priority, tickets_reason and tickets_status. Add tags to these groups (at /tag_group…