Hey, we currently experience the following problem:
Someone tries to forward a mail to one of our user-defined mails for incoming mails.
Now two things can happen:
a) This mail never reaches the inbox of the group. It is shown under
/admin/email/receivedbut not linked to a conversation. When I try to recover the mail via the Data Explorer (see query below), most of the fields (topic, post, error, cc_addresses, rejection_message) are
NULL. The mail is not shown under
SELECT * FROM incoming_emails WHERE id = 796
b) The CPU-usage of Sidekiq on the server reaches 100% but still says
[0 of 5 busy]in
Furthermore the status of our jobs changes to
QUEUEDand sometimes the job
Now when this happens, discourse completely stops to pull new mails until we reboot the server.