I want to install a “Signatures” plugin but it’s not visible on the plugins page. How can I do it?
AI-generated summary
The user Jay_Palapar wants to install the Signatures plugin but cannot find it on the /admin/plugins page. ondrej explains that the plugin is only available on the enterprise plan for hosted Discourse users, and self-hosted users can install it via the plugin guide. Jay_Palapar confirms they are on a business plan and hosted by Discourse. ondrej suggests upgrading to the enterprise plan or self-hosting, as the software is open source. Jay_Palapar requests a contact number for faster support, but NateDhaliwal notes there is no direct number, though emails are usually responded to quickly. sam acknowledges the delay and asks for details via PM, noting the team is away until the end of the week. Lilly reiterates that the plugin is available by request on the enterprise plan.
Welcome to Meta @Jay_Palapar! ![]()
If you are self hosted, you first have to install the plugin before it appears in admin/plugins where it can be enabled or disabled. If however, you are hosted by Discourse, this plugin is only available on the enterprise plan.
Here is a guide on how to install a plugin if you are unsure.
Hope this helps. If you have any further questions feel free to ask ![]()
Thank you so much @ondrej for a quick reply. I’m using a business plan and hosted under Discourse.
In this case, you would have to upgrade your hosting plan. If you are interested you can email team@discourse.org and they’d be happy to assist you.
However, you are not locked in - your data is your data so if you wanted to, you could always self host as Discourse is 100% free and open source.
This is sounds great, @ondrej ! I’m hoping if I can get a contact number on the support team so that I can reach out to them fast, sometimes when I reach out to them using team@discourse.org I didn’t get any response immediately and even until now.
AFAIK there isn’t a direct number (I may be wrong), but an email usually helps. Staff also “patrol” the forum daily, so they can usually respond quickly.
I just saw Sam post about the team being away til next week
We heavily monitor the inbox, I hope this did not somehow end up in a spam inbox, can you PM me with details of stuff that you have that is waiting for too long?
Hi @Jay_Palapar ![]()
As per the plugin page here on Meta, this one is available by request on Enterprise plan
