I have a private community where I invite customers to join. So I have their email after purchase, and I know it’s valid.
Is there a way to make the invitation process as simple as possible (SSO not being possible right now)?
This is how it works now:
- I send out an invitation to them
- the click the link, fill out their details and are logged in immediately (I see the user as “active” in the dashboard)
- they get another email with an “activation link” to click on (if they don’t, they can’t log in the next time)
Is it possible to deactivate the need for activation since I know their email is valid?
My customers are often older people, and they have problems with the whole process.
Any idea how to make this as simple as possible for them?