Hi, We are using Discourse as a knowledge base with a lot of documents. Since yesterday, not all PDF-files can be opened anymore. When clicking the link to download the PDF-file, a new page opens with the notification ‘Oops! That page does not exist or is private.’. This is not for all PDF-files w…

Nobody? We have a community with +1.000 members, they are very unhappy at the moment!

Are you self-hosting? Did you follow our official install guide? Anything unusual about your setup?

Hi Jeff, We are self-hosting and used the official installation guide. Thing is, we did that two years ago and had no problems up to a month ago without updating or anything else.

Sorry. You don’t offer any clues as to why they might be the case. No one else has reported having the same issue. If you really did nothing and the issue started without your even doing an update it’s even harder to propose a course of action. Are the files that you’re getting errors for in the fi…

I know I can’t provide any clues, we’ve been looking for them for a couple of weeks now but there seems nothing to have happened what might have caused it. The files are in the file system. The strange thing is that when we upload the files again in a new post, they can be opened and downloaden, bu…

Have you tried rebaking a post with a problematic PDF? :wrench: → Rebuild HTML If that works, you can rebake all posts with PDFs. [imagen] Rebake all posts matching a pattern Self-Hosting bookmark This guide provides instructions on how to rebake all posts in…

A veces los archivos PDF no se pueden abrir

Soporte

omarfilip 10 Junio, 2021 18:33 7

¿Has intentado volver a generar una publicación con un PDF problemático?

→ Reconstruir HTML

Si eso funciona, puedes volver a generar todas las publicaciones con PDFs.

Tema		Respuestas	Vistas
Created a new folder for manual uploads Support	1	479	30 Marzo 2019
Host a PDF Support	5	520	18 Abril 2024
Attachments broken as of recent update - replicated on try Bug	3	1325	19 Mayo 2015
Attachments Broken After Upgrade / Switch from S3 Support	1	983	19 Mayo 2015
Browser-based PDF Viewer with search and highlighting capabilities Feature	9	2701	15 Diciembre 2020

A veces los archivos PDF no se pueden abrir

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