Earlier today a staff member was assigned a task & didn’t get a notification because he’s not subscribed to those notifications. I would like to see how common that is but I can’t figure out where / how that user preference is stored. And if there’s some document / documentation explaining the gene…

[صورة] ganncamp: relies on email. And since he never got an email If you want email notifications, then please check the Assign plugin settings. The email notifications are set to “Never” by default. [Screen Shot 2022-01-14 at 15.38.07]

The data explorer plugin offers both a way to do queries like that and an interface that lets you see all of the tables. If you’re on the Business plan you have it; if you’re self-hosted you can add it.

I was planning to use the Data Explorer. But I can’t find where the preference to be notified of assignments is stored. Any hints?

[صورة] ganncamp: I can’t find where the preference to be notified of assignments is stored I don’t think there is a way to “unsubscribe” from assignment notifications. At most, a user can change the Frequency for receiving assigned topics reminders setting, but not the notification when they …

[صورة] cocococosti: And all notifications should be in the Notification tab, in their user page. Ehm… I guess this is the crux. He doesn’t use our Discourse instance directly much if at all, and relies on email. And since he never got an email… :woman_shrugging: And since his “Frequency for …

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الدعم

cocococosti (Constanza Abarca) 14 يناير 2022، 7:40م 7

إذا كنت تريد إشعارات البريد الإلكتروني، فيرجى التحقق من إعدادات المكون الإضافي Assign. تم تعيين إشعارات البريد الإلكتروني على “Never” (أبدًا) بشكل افتراضي.

Some settings need better descriptions

الموضوع		الردود	مرات العرض
Notifications missing when assigning topic Support	3	539	10 يونيو 2022
OP notifications for assignment changes Feature	1	354	31 مارس 2023
Group assignment notification Feature groups , notifications , assign	3	603	16 نوفمبر 2022
Receive email when topic is assigned Feature assign	3	2648	4 ديسمبر 2018
Increase assigned topic visiblity Feature assign	7	2773	3 نوفمبر 2020

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