Structuring an active support community migrating from Facebook

[Moin]

@stephtara

is it possible to create a topic either in the parent category or in one of the sub-categories?

Yes, that’s possible.

I thought it might be relevant for you to know that the use of tags can also be restricted to certain categories, or that certain categories can require the user to add tags from a specific tag group. Set up structured tagging with tag groups and category tag restrictions These rules don’t apply to staff, so to test the setup you need a separate test account.

Your description of categories as “spaces” reminded me of the following blog post where they are described as “rooms”:

@codinghorror

I often describe Discourse as an interesting dinner party.

Think of categories as rooms, topics as tables, replies as conversations. Your goal, as the dinner party organizer, is to found your own successful restaurant with Discourse, a place where the entertaining dinner party never stops.