Templates for Staff Notices

AI-generated summary

The discussion revolves around enhancing staff notices in Discourse by using templates for standardized messaging, avoiding manual entry each time. adaline suggests integrating the existing templates plugin into staff notice modals (e.g., for closed topics or off-topic flags), citing a previous suggestion. NateDhaliwal proposes a workaround: copying templates from the post composer into staff notices. Moin clarifies that templates can already be inserted via keyboard shortcuts — Ctrl+Shift+I (PC) or ⌘+Shift+I (Mac) — which work in any textarea, including staff notices, and includes a video demo. adaline acknowledges the workaround works on desktop but highlights a gap for mobile users, who lack a UI-based template insertion option and must resort to clunky methods like using a throwaway post editor. The core request remains: native template support within the staff notice interface, especially for mobile accessibility.

This has already been suggested at Template staff notices

Discourse has a fantastic templates plugin. It would be terrific to be able to use it for staff notices on pages, in other words, on this screen:

Topic closed as duplicate? As off-topic? And so on? I would rather not have staff write the notice by hand each time, but instead have some standardized language we keep updated in a template. Now that would be sick. Insert template, paste in link or whatever other details may be relevant, and done!

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A workaround would be to open the post composer box, copy the template and paste it as a staff notice.

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You can already do that by using the keyboard shortcut.

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Thanks for digging up that topic! I’m not sure why I didn’t find it when I looked for an old one.

That works for folks on desktop — I’ll be sure to let the others know. However, we’ve got folks on mobile and unfortunately there’s nothing in the UI that allows them to do so without doing the really clunky workaround of using a throwaway post editor.

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Closed in favour of Template staff notices