Users are experiencing issues with inaccurate view counts in the topic index page. DanielMarquard reported a discrepancy between the view count on the topic index page and the one reported under “Top Referred Topics” in the admin panel, with the latter being more accurate and matching Google Analytics and Piwik reports. The issue persists even after several days. codinghorror suggested that the discrepancy might be due to topic view counts being reset every 8 hours per IP for anonymous visitors. However, DanielMarquard is still unsure why the view counts are lower than the unique visitors reported by Piwik. Another user, Bhuvanesh, is experiencing the same issue despite updating to the latest Discourse version.
We got a decent bit of traffic today on a new topic that was shared on Reddit. The view count reported for this topic under “Top Referred Topics” in /admin is more or less in line with what Google Analytics and Piwik report, but a much lower number (off by ~90%) is displayed on the topic index page for the topic’s category.
Is this normal? Are view counts on the front-end cached?
We’ve had a notable uptick in traffic over the past week, but still have disparity among view count statistics in different areas of Discourse. Is there any information I could provide to help identify the bug? I might use CSS to hide view counts since they’re just not accurate.
So you are complaining that the referred topic “clicks” does not match topic view counts?
Note that topic view counts are reset once per 8 hours per IP (for anons). So if you had a lot of anon visitors coming from the same IP that won’t show up in view counts.
I guess I’m just confused with why the view counts are much lower than what Piwik reports are unique visitors, even in periods longer than eight hours.
Estamos enfrentando el mismo problema y también intentamos actualizar Discourse a la última versión.
El número de vistas dentro del post no coincide con los clics mostrados en el recuento de “Temas más referenciados”, que aparece en el panel de administración. Esto ha ocurrido recientemente. No hemos podido determinar qué está causando este problema.