Problèmes de suivi dans Discourse avec Jira

Soutien
1

I’m wondering how you link jira and discourse together.

If we have a public facing community, there are times bugs/issues will be posted there, if we have multiple people tracking this, how do we ensure that the bug posted in the forum is linked in the jira? IE: I’m browsing the forum, and as an ADMIN I can see that “Greg” has added this to $X jira ticket.

Any thoughts?

2

We post Jira links in whispers so all team members can see an issue has been registered.

3

Are they colors differently so people know when viewing what is internal and external

4

Yes, here’s an example of the default styling. With a little extra CSS you could make it more obvious, I guess:

image
image.png966×772 61.8 KB

5

Yes that makes sense. I just would love to have a completely different way so we don’t have to worry at all about people screwing this up and making something internal public.