I’m trying to change my profile picture on http://community.p2pu.org/ (our Discourse is up to date). When I select a square .jpg from my local drive, I see the upload bar go to 100%, but then it disappears and my icon remains the system-assigned profile picture. I just updated my profile picture h…

Yep, I just tried it, and something’s screwed up. The setting is on “Custom” but it falls back to letter avatar. Is this a Docker install? What are you using for uploaded file storage?

Yup, it’s a Docker install. @dirkcuys - are we using s3 for file storage? Assuming the answer is yes, how might I proceed? Appreciate your help.

Yes, we are using s3 for file uploads EDIT: it also doesn’t work for me if I try and upload a custom profile picture. Any pointers regarding where I should go look for the error? What log files will contain the error is something with the S3 upload goes wrong?

I didn’t realize, thought it was the preferred method! I assume I can turn of S3 uploads and newly uploaded files should work and old files will be served from S3? Any way I can pull down previously uploaded files to S3? EDIT: ok - seems like it’s not that simple. I see images are being served at a…

Sam, It appears that discourse.mcneel.com is not using S3-backed storage, but we have users complaining about not being able to upload profile images. What do you recommend?

We will get it sorted @mention me on any of the issue topics

Thanks. Will do. Just got notification from one of our Chinese support folks… the problem may be on http://chinese.discourse.mcneel.com/ - I’m not admin there, so I can’t dig very deep into the problem (plus, I can’t read Chinese, either).

[Bild] BrianGillespie: the problem may be on http://chinese.discourse.mcneel.com/ Correct, this only happens on http://chinese.discourse.mcneel.com , I can upload a new profile image on http://discourse.mcneel.com without a problem.

Unable to upload profile picture

Product Support

sam (Sam Saffron) 16. März 2015 um 21:18 5

strongly recommend moving off s3, we are going to be removing this function real soon.

Thema		Antworten	Aufrufe
Can´t save profile picture Product Support	8	1661	21. April 2022
My images are not working Self-hosting uploads , s3	15	1123	24. April 2023
User cannot use custom avatar with Amazon S3 Bug	41	7114	21. März 2015
S3 Errors Uploading Profile Photos General	8	1591	14. September 2021
After switching (back) to S3, avatars are not pointing to S3 Product Support	4	1186	1. Juni 2015

Unable to upload profile picture

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