Unassign topic when marked as solved

功能
1

It will be cool if can we be unassigned on Solved. Since we do left open topics for while after solving

Also please consider multiple assignments, so one topic can be assigned to multiple users.

3 个赞
2

Open to adding that as an option for “auto unassign on solved” however “auto close on solved” sort of solves this anyway.

I wonder, why do you not split these kind of topics that need multi-assign?

5 个赞
3

Hi,
we would also be interested in a “Auto unassign on solved topics” solution :slight_smile:

1 个赞
4

这只说对了一部分。已解决状态比关闭主题是一种不那么严格的结论方式。例如，如果一名员工认为主题已解决，但用户不认为，他们可以继续讨论或取消标记为已解决。关闭主题不允许这种灵活性。