User can't confirm changed email

[thorbenegberts]

Hi there!

(hosted instance: forum.plentymarkets.com)

One of our users (Pixelfreaks-dev-27139) can’t change his email. He gets the error change_email.error, saying a user with this email already exists. However, this is not the case.

He already hat issues with changing the email address in the first place, he got the same error there. As I tried the same thing by taking over his account with my admin account, it worked. Spooky, somehow.

[sebastianh (Rebastion)]

did you ever manage to fix this? encountering a similar issue

[thorbenegberts]

Hi Sebastian,

honestly, I don’t know. Can’t reproduce it anymore.

[Cazadividendos (Luis álvarez)]

Stesso problema qui.

Un utente mi ha segnalato questo errore 13 giorni fa e pensavo fosse un errore specifico di questo utente.

Ho modificato questa email seguendo questa guida:

Change staff email address from console

This guide describes how to change a staff member’s email address from the console using the Rails console. It applies to situations where an administrator needs to update an email without confirmation from the old address. Required user level: System Administrator Console access required In Discourse, for enhanced security, staff members must confirm changes to their email addresses from both the new and old email addresses. However, this creates…

Oggi un altro utente ha segnalato lo stesso problema. Quindi penso che ci sia un problema più generale con la modifica dell’email.

Dettagli dell’installazione:

• Discourse 2.4.0.beta9
• Droplet su Digital Ocean con 2 GB di RAM e 25 GB di SSD.

Grazie in anticipo.