One of my users contacted me - their avatar suddenly became “standard” (silhouette icon) - Button to PM the user is greyed out. I went to the admin, searched her up and tried to reveal the email, because I thought because of the avatar change the forum email might have changed, but nothing happens w…

I am just seeing now, that she is not the only one - Someone created a topic on my forum about it: [immagine] User profile issues? General Feedback I’ve been noticing some wei…

Are you on the latest version of Discourse? Please update to latest if you are not. Are you running any third-party plugins?

I’m using the latest. I’m running: discourse-affiliate 0.2 discourse-spoiler-alert 0.4 docker_manager 0.1 retort 1.1.10

Retort is a possible source, I guess? You could try quickly rebuilding with retort disabled and see if that helps?

I disabled it, then did ./launcher rebuid app - but still the same. Is it enough to disable from the web interface or should I comment out the line in app.yml? EDIT: Commented retort out in app.yml and rebuilt again - same thing :frowning:

This is a weird one maybe you can look into it Monday @dax ?

There is nothing obvious about the reason why the profiles of these 2 users returning a 404 error. Can you check the site logs and see if you find something relevant when you click on their avatars?

I’m experiencing the same issue on some old accounts as well: I can access the admin page, but the email field won’t show, and the user profile returns a 404. I have an unconfirmed suspicion that this is somehow caused by usernames that are identical except for an underscore (in my case ‘MissB’ and …

I can see there are a smokyblue and a smoky_blue - there were also a Pro_Vapes user that had the issue, but his profile works now?! I found another one, MixedUp (now called MixedUp1?) And Vapemixer is another user. [image] They’re easy to spot with that avatar … Jyst FYI - I am using SSO.

Oh, so maybe SSO is interfering here and changing the state of the accounts somehow? Migrated accounts from previous software that are not active is a different issue @bartv

Pagina profilo utente non trovata (404) - le email non vengono visualizzate

Supporto

codinghorror (Jeff Atwood) 15 Settembre 2019, 12:26pm 11

Questa è una cosa strana, forse puoi darci un’occhiata lunedì @dax?

Argomento		Risposte	Visualizzazioni
Can not access my user profile and some user's profiles Support	5	1305	Ottobre 5, 2015
User profile : Oops! That page doesn’t exist or is private Support	7	3279	Giugno 22, 2020
Problems with two users with same name/username (but upper/lowercase) Support	7	2105	Settembre 9, 2020
Can't access profile of new user Support	11	1336	Dicembre 17, 2019
User account can't connect Support	5	1272	Marzo 4, 2016

Pagina profilo utente non trovata (404) - le email non vengono visualizzate

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