One of my users contacted me - their avatar suddenly became “standard” (silhouette icon) - Button to PM the user is greyed out. I went to the admin, searched her up and tried to reveal the email, because I thought because of the avatar change the forum email might have changed, but nothing happens w…

Is this a new user? What trust level is the user? Anything weird about the account when visiting the admin tab for their account?

Well, because I cannot click her name, I can only search her up in the admin - users interface - from there, I can see that her avatar is indeed wrong (the silhouette). The admin page doesn’t look particularly weird apart from that. She’s trust level 3 - regular. The account is about 4 years old, …

I am just seeing now, that she is not the only one - Someone created a topic on my forum about it: [immagine] User profile issues? General Feedback I’ve been noticing some wei…

Are you on the latest version of Discourse? Please update to latest if you are not. Are you running any third-party plugins?

I’m using the latest. I’m running: discourse-affiliate 0.2 discourse-spoiler-alert 0.4 docker_manager 0.1 retort 1.1.10

Retort is a possible source, I guess? You could try quickly rebuilding with retort disabled and see if that helps?

I disabled it, then did ./launcher rebuid app - but still the same. Is it enough to disable from the web interface or should I comment out the line in app.yml? EDIT: Commented retort out in app.yml and rebuilt again - same thing :frowning:

This is a weird one maybe you can look into it Monday @dax ?

There is nothing obvious about the reason why the profiles of these 2 users returning a 404 error. Can you check the site logs and see if you find something relevant when you click on their avatars?

Pagina profilo utente non trovata (404) - le email non vengono visualizzate

Supporto

daath (Lars) 14 Settembre 2019, 11:08pm 5

Me ne sono appena accorto, non è l’unica: qualcuno ha creato un argomento sul mio forum a riguardo:

Argomento		Risposte	Visualizzazioni
Can not access my user profile and some user's profiles Support	5	1295	Ottobre 5, 2015
User profile : Oops! That page doesn’t exist or is private Support	7	3275	Giugno 22, 2020
Problems with two users with same name/username (but upper/lowercase) Support	7	2101	Settembre 9, 2020
Can't access profile of new user Support	11	1319	Dicembre 17, 2019
User account can't connect Support	5	1268	Marzo 4, 2016

Pagina profilo utente non trovata (404) - le email non vengono visualizzate

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