One of my users contacted me - their avatar suddenly became “standard” (silhouette icon) - Button to PM the user is greyed out. I went to the admin, searched her up and tried to reveal the email, because I thought because of the avatar change the forum email might have changed, but nothing happens w…

Well, because I cannot click her name, I can only search her up in the admin - users interface - from there, I can see that her avatar is indeed wrong (the silhouette). The admin page doesn’t look particularly weird apart from that. She’s trust level 3 - regular. The account is about 4 years old, …

I am just seeing now, that she is not the only one - Someone created a topic on my forum about it: [image] User profile issues? General Feedback I’ve been noticing some weird …

Are you on the latest version of Discourse? Please update to latest if you are not. Are you running any third-party plugins?

I’m using the latest. I’m running: discourse-affiliate 0.2 discourse-spoiler-alert 0.4 docker_manager 0.1 retort 1.1.10

Retort is a possible source, I guess? You could try quickly rebuilding with retort disabled and see if that helps?

I disabled it, then did ./launcher rebuid app - but still the same. Is it enough to disable from the web interface or should I comment out the line in app.yml? EDIT: Commented retort out in app.yml and rebuilt again - same thing :frowning:

This is a weird one maybe you can look into it Monday @dax ?

There is nothing obvious about the reason why the profiles of these 2 users returning a 404 error. Can you check the site logs and see if you find something relevant when you click on their avatars?

I’m experiencing the same issue on some old accounts as well: I can access the admin page, but the email field won’t show, and the user profile returns a 404. I have an unconfirmed suspicion that this is somehow caused by usernames that are identical except for an underscore (in my case ‘MissB’ and …

Page de profil utilisateur introuvable (404) - les emails ne s'affichent pas

Soutien

codinghorror (Jeff Atwood) Septembre 15, 2019, 2:45 8

Retort est une source possible, je suppose ? Tu pourrais essayer de reconstruire rapidement avec Retort désactivé et voir si cela aide ?

Sujet		Réponses	Vues
Can not access my user profile and some user's profiles Support	5	1310	Octobre 5, 2015
User profile : Oops! That page doesn’t exist or is private Support	7	3286	Juin 22, 2020
Problems with two users with same name/username (but upper/lowercase) Support	7	2116	Septembre 9, 2020
Can't access profile of new user Support	11	1345	Décembre 17, 2019
User account can't connect Support	5	1277	Mars 4, 2016

Page de profil utilisateur introuvable (404) - les emails ne s'affichent pas

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