Using discourse as a community ticket system

[ryan_olsen]

sim eu estava usando nodebb para isso, uma categoria que apenas administradores podiam ver os tópicos e o usuário que os criou, estou procurando isso no discourse kkkkk, eu sei que respondo isso 11 anos depois kkkkk

[NateDhaliwal]

Talvez estes ajudem?

Tickets Plugin

Repo Summary This plugin adds a ticketing system to Discourse. It requires tagging to be enabled and works best alongside the Assign Plugin. It is based on @tobiaseigen’s original spec, and has been built in collaboration with @tobiaseigen and an awesome Ruby for Good team, for the benefit of both Namati and the Discourse community. Notes When you install the plugin, three new tag groups are added tickets_priority, tickets_reason and tickets_status. Add tags to these groups (at /tag_group…

Use Discourse as a Private Support/Ticket System

On and off I’ve seen posters asking about how to use Discourse as a support (or ticketing) platform. I’d like to share my setup here for those with similar needs. Background You run/work for an organization. You need to provide pre-sales, after-sales, technical and/or one-on-one support to your customers, agents, distributors and/or partners (which organization doesn’t?). What is Discourse Discourse is primarily a forums software, geared towards public, open conversations of various topics. …

[ryan_olsen]

Infelizmente não é bem o que eu estava procurando, eu só queria um grupo onde apenas os administradores pudessem ver todos os tópicos e todos os usuários finais pudessem ver apenas os seus. Vou continuar procurando

[Moin]

@ryan_olsen

uma categoria que apenas administradores poderiam ver os tópicos e o usuário que os criou, estou procurando por isso no Discourse

Você já viu este plugin?

Private Topics Plugin

Summary Private Topics Enables private topics in a regular category Repository Link GitHub - communiteq/discourse-private-topics Install Guide How to install plugins in Discourse Features This plugin allows you to add an extra security setting to categories so that users can only access their own topics. You can also designate one or more groups that can see all topics in the category. This is typically used for providin…

[ryan_olsen]

Simmm!! Obrigado. Parece que é isso.