VacateLegacyPrefixBackups job stuck

davidkingham · June 7, 2020, 2:56pm

This job has been running for nearly two days after updating, does this seem normal? Do I just stop in sidekiq or is there a better way to approach this? Thanks!

hostname	community-app
process_id	732
application_version	293467a37ae33c5fd8fd40bbfc05bffa578b90ed
current_db	default
current_hostname	community.naturephotographers.network
job	Jobs::VacateLegacyPrefixBackups
problem_db	default
time	8:28 am
	
opts	
current_site_id	default



aws-sdk-core-3.96.1/lib/seahorse/client/plugins/raise_response_errors.rb:15:in `call'
aws-sdk-s3-1.66.0/lib/aws-sdk-s3/plugins/sse_cpk.rb:22:in `call'
aws-sdk-s3-1.66.0/lib/aws-sdk-s3/plugins/dualstack.rb:26:in `call'
aws-sdk-s3-1.66.0/lib/aws-sdk-s3/plugins/accelerate.rb:35:in `call'
aws-sdk-core-3.96.1/lib/aws-sdk-core/plugins/jsonvalue_converter.rb:20:in `call'
aws-sdk-core-3.96.1/lib/aws-sdk-core/plugins/idempotency_token.rb:17:in `call'
aws-sdk-core-3.96.1/lib/aws-sdk-core/plugins/param_converter.rb:24:in `call'
aws-sdk-core-3.96.1/lib/aws-sdk-core/plugins/response_paging.rb:10:in `call'
aws-sdk-core-3.96.1/lib/seahorse/client/plugins/response_target.rb:23:in `call'
aws-sdk-core-3.96.1/lib/seahorse/client/request.rb:70:in `send_request'
aws-sdk-s3-1.66.0/lib/aws-sdk-s3/client.rb:1108:in `copy_object'
/var/www/discourse/lib/backup_restore/s3_backup_store.rb:59:in `block in vacate_legacy_prefix'
/var/www/discourse/lib/backup_restore/s3_backup_store.rb:57:in `each'
/var/www/discourse/lib/backup_restore/s3_backup_store.rb:57:in `vacate_legacy_prefix'
/var/www/discourse/app/jobs/onceoff/vacate_legacy_prefix_backups.rb:7:in `execute_onceoff'
/var/www/discourse/app/jobs/onceoff/onceoff.rb:25:in `execute'
/var/www/discourse/app/jobs/base.rb:232:in `block (2 levels) in perform'
rails_multisite-2.2.2/lib/rails_multisite/connection_management.rb:68:in `with_connection'
/var/www/discourse/app/jobs/base.rb:221:in `block in perform'
/var/www/discourse/app/jobs/base.rb:217:in `each'
/var/www/discourse/app/jobs/base.rb:217:in `perform'
sidekiq-6.0.7/lib/sidekiq/processor.rb:196:in `execute_job'
sidekiq-6.0.7/lib/sidekiq/processor.rb:164:in `block (2 levels) in process'
sidekiq-6.0.7/lib/sidekiq/middleware/chain.rb:138:in `block in invoke'
/var/www/discourse/lib/sidekiq/pausable.rb:138:in `call'
sidekiq-6.0.7/lib/sidekiq/middleware/chain.rb:140:in `block in invoke'
sidekiq-6.0.7/lib/sidekiq/middleware/chain.rb:143:in `invoke'
sidekiq-6.0.7/lib/sidekiq/processor.rb:163:in `block in process'
sidekiq-6.0.7/lib/sidekiq/processor.rb:136:in `block (6 levels) in dispatch'
sidekiq-6.0.7/lib/sidekiq/job_retry.rb:111:in `local'
sidekiq-6.0.7/lib/sidekiq/processor.rb:135:in `block (5 levels) in dispatch'
sidekiq-6.0.7/lib/sidekiq.rb:37:in `block in <module:Sidekiq>'
sidekiq-6.0.7/lib/sidekiq/processor.rb:131:in `block (4 levels) in dispatch'
sidekiq-6.0.7/lib/sidekiq/processor.rb:257:in `stats'
sidekiq-6.0.7/lib/sidekiq/processor.rb:126:in `block (3 levels) in dispatch'
sidekiq-6.0.7/lib/sidekiq/job_logger.rb:13:in `call'
sidekiq-6.0.7/lib/sidekiq/processor.rb:125:in `block (2 levels) in dispatch'
sidekiq-6.0.7/lib/sidekiq/job_retry.rb:78:in `global'
sidekiq-6.0.7/lib/sidekiq/processor.rb:124:in `block in dispatch'
sidekiq-6.0.7/lib/sidekiq/logger.rb:10:in `with'
sidekiq-6.0.7/lib/sidekiq/job_logger.rb:33:in `prepare'
sidekiq-6.0.7/lib/sidekiq/processor.rb:123:in `dispatch'
sidekiq-6.0.7/lib/sidekiq/processor.rb:162:in `process'
sidekiq-6.0.7/lib/sidekiq/processor.rb:78:in `process_one'
sidekiq-6.0.7/lib/sidekiq/processor.rb:68:in `run'
sidekiq-6.0.7/lib/sidekiq/util.rb:15:in `watchdog'
sidekiq-6.0.7/lib/sidekiq/util.rb:24:in `block in safe_thread'


aws-sdk-core-3.96.1/lib/seahorse/client/plugins/raise_response_errors.rb:15:in `call'
aws-sdk-s3-1.66.0/lib/aws-sdk-s3/plugins/sse_cpk.rb:22:in `call'
aws-sdk-s3-1.66.0/lib/aws-sdk-s3/plugins/dualstack.rb:26:in `call'
aws-sdk-s3-1.66.0/lib/aws-sdk-s3/plugins/accelerate.rb:35:in `call'
aws-sdk-core-3.96.1/lib/aws-sdk-core/plugins/jsonvalue_converter.rb:20:in `call'
aws-sdk-core-3.96.1/lib/aws-sdk-core/plugins/idempotency_token.rb:17:in `call'
aws-sdk-core-3.96.1/lib/aws-sdk-core/plugins/param_converter.rb:24:in `call'
aws-sdk-core-3.96.1/lib/aws-sdk-core/plugins/response_paging.rb:10:in `call'
aws-sdk-core-3.96.1/lib/seahorse/client/plugins/response_target.rb:23:in `call'
aws-sdk-core-3.96.1/lib/seahorse/client/request.rb:70:in `send_request'
aws-sdk-s3-1.66.0/lib/aws-sdk-s3/client.rb:1108:in `copy_object'
/var/www/discourse/lib/backup_restore/s3_backup_store.rb:59:in `block in vacate_legacy_prefix'
/var/www/discourse/lib/backup_restore/s3_backup_store.rb:57:in `each'
/var/www/discourse/lib/backup_restore/s3_backup_store.rb:57:in `vacate_legacy_prefix'
/var/www/discourse/app/jobs/onceoff/vacate_legacy_prefix_backups.rb:7:in `execute_onceoff'
/var/www/discourse/app/jobs/onceoff/onceoff.rb:25:in `execute'
/var/www/discourse/app/jobs/base.rb:232:in `block (2 levels) in perform'
rails_multisite-2.2.2/lib/rails_multisite/connection_management.rb:68:in `with_connection'
/var/www/discourse/app/jobs/base.rb:221:in `block in perform'
/var/www/discourse/app/jobs/base.rb:217:in `each'
/var/www/discourse/app/jobs/base.rb:217:in `perform'
sidekiq-6.0.7/lib/sidekiq/processor.rb:196:in `execute_job'
sidekiq-6.0.7/lib/sidekiq/processor.rb:164:in `block (2 levels) in process'
sidekiq-6.0.7/lib/sidekiq/middleware/chain.rb:138:in `block in invoke'
/var/www/discourse/lib/sidekiq/pausable.rb:138:in `call'
sidekiq-6.0.7/lib/sidekiq/middleware/chain.rb:140:in `block in invoke'
sidekiq-6.0.7/lib/sidekiq/middleware/chain.rb:143:in `invoke'
sidekiq-6.0.7/lib/sidekiq/processor.rb:163:in `block in process'
sidekiq-6.0.7/lib/sidekiq/processor.rb:136:in `block (6 levels) in dispatch'
sidekiq-6.0.7/lib/sidekiq/job_retry.rb:111:in `local'
sidekiq-6.0.7/lib/sidekiq/processor.rb:135:in `block (5 levels) in dispatch'
sidekiq-6.0.7/lib/sidekiq.rb:37:in `block in <module:Sidekiq>'
sidekiq-6.0.7/lib/sidekiq/processor.rb:131:in `block (4 levels) in dispatch'
sidekiq-6.0.7/lib/sidekiq/processor.rb:257:in `stats'
sidekiq-6.0.7/lib/sidekiq/processor.rb:126:in `block (3 levels) in dispatch'
sidekiq-6.0.7/lib/sidekiq/job_logger.rb:13:in `call'
sidekiq-6.0.7/lib/sidekiq/processor.rb:125:in `block (2 levels) in dispatch'
sidekiq-6.0.7/lib/sidekiq/job_retry.rb:78:in `global'
sidekiq-6.0.7/lib/sidekiq/processor.rb:124:in `block in dispatch'
sidekiq-6.0.7/lib/sidekiq/logger.rb:10:in `with'
sidekiq-6.0.7/lib/sidekiq/job_logger.rb:33:in `prepare'
sidekiq-6.0.7/lib/sidekiq/processor.rb:123:in `dispatch'
sidekiq-6.0.7/lib/sidekiq/processor.rb:162:in `process'
sidekiq-6.0.7/lib/sidekiq/processor.rb:78:in `process_one'
sidekiq-6.0.7/lib/sidekiq/processor.rb:68:in `run'
sidekiq-6.0.7/lib/sidekiq/util.rb:15:in `watchdog'
sidekiq-6.0.7/lib/sidekiq/util.rb:24:in `block in safe_thread'

Falco · June 7, 2020, 3:46pm

Are you on real S3 or using a clone?

davidkingham · June 7, 2020, 4:31pm

I’m using DigitalOcean Spaces, not sure if that is considered ‘real’?

Falco · June 7, 2020, 6:40pm

That looks very similar to what happens when a clone doesn’t support an API call.

You will want to do the folder cleanup manually so your Discourse doesn’t try to do it, since it can’t because of the missing APIs.

https://github.com/discourse/discourse/blob/293467a37ae33c5fd8fd40bbfc05bffa578b90ed/lib/backup_restore/s3_backup_store.rb#L54-L66

davidkingham · June 7, 2020, 7:01pm

Please excuse my ignorance, but I have no idea what that means. DO has been working well for the past year and this only popped up after updating to latest the other day.

davidkingham · June 11, 2020, 4:55pm

Can anybody help clarify this? The job is still running 4 days later.

schleifer · June 12, 2020, 3:10am

You’re hitting a bug in that job, sorry.

The simplest fix would be:

navigate to https://community.naturephotographers.network/admin/backups
delete the entries there which are 5GB or more for ‘Size’

Alternately, you can manually move them to the new location in the bucket, which would be probably be backups/default/ instead of the current backups/.

Moving them by hand will run into a second bug in the job, and the logs will error This copy request is illegal because it is trying to copy an object to itself without changing the object's metadata, storage class, website redirect location or encryption attributes

I’ve committed a fix for that second bug, so if you do the manual move then updating again in a little while will stop the “illegal request” error message.

davidkingham · June 12, 2020, 3:29am

Thanks Andrew, just one small problem, my largest backup is 460mb…

sam · June 12, 2020, 4:35am

I think this is happening cause you are on an s3 clone, so the API we use to move stuff around are not implemented by digital ocean.

Can you shuffle stuff around manually.

Simplest thing to do would be just to download all the backups and then nuke all old backups.

davidkingham · June 13, 2020, 5:29pm

Okay I nuked all the backups, tried stopping the job and it just restarts. Is there anything else I need to do to reset it?

schleifer · June 17, 2020, 10:51am

Is there a different error in the logs?

I would try restarting the process to hopefully make it re-evaluate the job state.

cd /var/discourse
./launcher restart app

davidkingham · June 17, 2020, 1:41pm

There are no errors in the logs anymore, it’s just the job is continually running in sidekiq now. I tried rebooting the server and restarting the app to no avail.

schleifer · June 17, 2020, 5:37pm

Try running this and see if it generates an error:

cd /var/discourse
./launcher enter app
rails console
BackupRestore::S3BackupStore.create.vacate_legacy_prefix

If there’s really no backups in the bucket, the last line should output an empty list:

=> []

davidkingham · June 18, 2020, 7:37pm

Thanks Andrew, I just cleared it out again and I get this:

[1] pry(main)> BackupRestore::S3BackupStore.create.vacate_legacy_prefix
=> []
[2] pry(main)>

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VacateLegacyPrefixBackups job stuck

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