Was this Article helpful? Yes or No

Hi,
Do we have a feature where we can put a ‘Was this Article Helpful? Yes or No’ box below the articles?
It can help us understand user understanding better.

1개의 좋아요

This isn’t available as of now, Discourse is a community discussion platform not a customer support solution. However a lot of users have implemented Discourse to provide customer support but I’m yet to see anyone implement this feature.

3개의 좋아요

If you mean the topic ratings, i found a similar exist solution,also you could customize your Discourse like this by plugin.

4개의 좋아요

Hi..maybe we can try this. Thanks

1개의 좋아요

I’ve seen external services provide this functionality, as well as some self-hosted options. I forget what that specific tech is called (like, “feedback buttons”?), but it’s just a bit of javascript and markup to include in a page footer or similar, so that may be easier than having Discourse track it.

Or include a message: “Was this article helpful? Yes or No”, and have the links Creating a link to start a new topic with pre-filled information, straight to a feedback category or private message. :sunglasses:

1개의 좋아요

If you do it in an API style it will be easier than creating a new Plugin

2개의 좋아요

Was able to create this


but need something like you shared

2개의 좋아요

If you need to log in, you can use Compose a new pre-filled topic via URL to create a sample HTM format, then export it at the comment.
Cons 1 Vote is also alone argument.

If using VOTING plugin, each post must be inserted, or automatically inserted by the template of the directory.

I think I should change the VOTING plugin instead of using another API 1 domain + database to save data like my above image.