I’m configuring my categories and definitely, I don’t understand what this feature is. How do we use it? How do users use it? [Capture d’écran 2022-11-25 à 16.48.29]

I saw this topic… It explains how to configure it but I was wondering under what circumstances do we use a custom incoming address for categories? Sorry for my low knowledge, it is the first time I set up a forum…

[изображение] Joart: under what circumstances do we use a custom incoming address for categories Everytime we want to give an opportunity to participate using email instead of logging in to a forum.

Hi @Joart :slight_smile: Setting up a custom incoming email address for a category allows users (default TL2) to send an email to that address and start a new topic in that category.

Thank you @JammyDodger . Does it mean, if I go in my account → “Messages” item and click on “New Message”, I can send a message to this email address and it will create a new topic? I didn’t manage… It created a staged user but I can’t see the topic…Did I miss something?

Just send an ordinary email to that address and new topic will be created.

What is the "Custom incoming email address"?

Поддержка

RGJ (Richard - Communiteq) 25.Ноябрь.2022 16:01:52 2

See Configure incoming email to create new topics or group messages

1 лайк

Тема		Ответов	Просм.
What exact email address do I use for “Custom Incoming email address”? Support email	2	283	18.03.2024
How to create topics from a custom email address? Support email-in	9	165	15.08.2024
Mail address per category Feature	7	2436	20.03.2017
Is there a default email address for categories? Support	4	464	18.10.2019
"Custom incoming email address" for Groups Support	5	3595	11.04.2016

What is the "Custom incoming email address"?

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