I recently created a thread on this actually
I’d love to have more out-of-the-box metrics about our users (# interactions, replies, messages, reply times, etc).
These are super helpful in customer-centric organizations.
I recently created a thread on this actually
I’d love to have more out-of-the-box metrics about our users (# interactions, replies, messages, reply times, etc).
These are super helpful in customer-centric organizations.