Hello! I’m prettu new to discourse admin so please forgive me if I’m asking something already answered (I already searched for similar issues but did not foud a solution). I configured our instance to deliver notification messages via authenticated SMTP: I tested it several times and it works; the…

[image] supermathie: I’ve discovered that if you set reply_by_email_address first you can then change notification_email to the value you want without error. This is possibly unintended :slight_smile: That workaround worked, now we are able to reply by email! Thank you Michael!

Your mail server doesn’t like the address. You need to figure out how to allow the user that is sending mail be allowed to use that address. It may be that it doesn’t like the + addressing? But I suspect it’s that it’s denying forumreply.

Hello Jay, thank you for your quick reply, Jay Pfaffman via Discourse Meta meta@discoursemail.com writes: Your mail server doesn’t like the address. You need to figure out how to allow the user that is sending mail be allowed to use that address. It may be that it doesn’t like the + addressing…

[image] degrees380: (why the double %%?) You shouldn’t see that - it’s in the translation files because %{…} is a replacement key. The double %% overrides that, e.g.: errors: invalid_integer_min_max: "Value must be between %{min} and %{max}." … site_settings: reply_by_email_a…

Hello Michael, Thank you for investigating into this! Michael Brown via Discourse Meta meta@discoursemail.com writes: […] Where are you seeing this error? https://forum.softwareworkers.it/admin/site_settings/category/email If I set reply by email address I get the following error message: r…

[image] degrees380: Value must contain ‘%%{reply_key}’ and be different from the notification email. That should be showing up with a single %, we’ll have to fix that. [image] degrees380: I would simply like to be able to the same notification_email and reply_by_email_address I’ve di…

Issue configuring reply by email: 553 5.7.1 Sender address rejected: not owned by user

Product Support

degrees380 June 13, 2019, 7:56pm 8

That workaround worked, now we are able to reply by email!

Thank you Michael!

Topic		Replies	Views
How to setup "Reply by email address" now that it must be different from the "Notification email" Product Support	2	754	August 28, 2019
Notifications incompatibles avec le reply by email Product Support	7	255	February 25, 2026
Notification email cannot be the same as reply by email Feature email	8	3286	May 17, 2015
Confused by Error Message From Reply-by-Email Product Support	26	3403	June 4, 2020
Configuring reply_by_email breaks regular email sending Product Support	6	986	June 16, 2017

Issue configuring reply by email: 553 5.7.1 Sender address rejected: not owned by user

Related topics