Hi, I am no longer receiving any notifications through Discourse Hub v 1.6.0 on my Android 10 smartphone. Notifications have worked in the past (although I can’t recall if they only came from Meta, or from the self-hosted instance that I’m running). The connection between the mobile app and my for…

This is still the case, push notifications in DiscourseHub are limited to Discourse instances we host.

On your Android device, does the PWA version of your site work and send notifications well?

I’m not sure how to try this correctly. I’ve searched around Meta for a guide but couldn’t find anything that seems definitive, could you point me to how that’s done so I can run that test for you?

As it turns out, I’m actually receiving proper Android notifications from Discourse Hub, but only those related to Meta. This makes it very similar to what seemed to be an iOS-only issue described here: Notifications on mobile for Discourse Hub app - #2 by jomaxro

You’re using an Android device, so that doesn’t relate to you. Your scenarios seem very peculiar, if Meta is working and giving you notifications, then there may be something wrong with how the other Discourse community is set up. I’d suggest updating to latest. As for how to install a PWA, that is…

Okay, but will trying out the PWA actually be a step in troubleshooting Discourse Hub notifications? Because I can already tell that it will not provide me with a substitute feature that’s simple enough to set up for my user base.

So the DiscourseHub app is basically a wrapper app (with extra features) where the mobile versions of sites are loaded. So if you can get notifications via Chrome on Android or via the PWA, then it should work via the DiscourseHub app. So yes, using the PWA would help you troubleshoot the scenario y…

I’ve tried the PWA.Within it, I am correctly logged on to my Discourse instance, but it is not generating any Android notifications :confused:

@osioke , what would the next troubleshooting step be? :folded_hands:

Same as I said above :wink: [image] osioke: if Meta is working and giving you notifications, then there may be something wrong with how the other Discourse community is set up. I’d suggest updating to latest.

Not receiving Discourse Hub notifications for self-hosted Discourse instance on Android 10

Product Support

lcb (Lucas Collins-Breisand) May 26, 2021, 7:04pm 11

Oh. But I’m already running latest.

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Not receiving Discourse Hub notifications for self-hosted Discourse instance on Android 10

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