I’ve run into similar issues when for one reason or another there is an issue with email delivery to a particular email service. For example, when all emails sent to AT&T email addresses start bouncing. I don’t think allowing individual users to reset their bounce scores is the solution for this, but some way of allowing site admins to reset the bounce scores for all users who have had bounced emails within a given period of time could be useful. Currently this can only be done from the Rails console.
simon
3
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