Does anyone have any insight as to why, on a mobile device, when clicking on the hamburger menu, it is blank on my site?
Not sure what to do. I am kind of new to discourse platform,.
Thank you for any response,
Dave
Hamburger Menu Issue on Mobile
The discussion revolves around an issue with the hamburger menu not showing on mobile devices for theUSAMARKET’s site (https://theusamarket.com). theUSAMARKET describes the issue as a blank, white menu with no data.
robbyoconnor checks the site and reports that it works for them, while agungor and JammyDodger notice that there are two hamburger menus on mobile, with the top-left one not functioning properly.
JammyDodger suggests using Safe Mode (https://theusamarket.com/safe-mode) to troubleshoot the issue, which reveals that the top-right hamburger menu works as expected.
JammyDodger further investigates and suspects that the issue might be caused by a custom Brand Header Theme component that adds a Hamburger-Brand-Menu.
Does anyone have any insight as to why, on a mobile device, when clicking on the hamburger menu, it is blank on my site?
Not sure what to do. I am kind of new to discourse platform,.
Thank you for any response,
Dave
It is odd how they’re pushed off to the left
Thanks for checking Robby…not sure why it does not work for me. What mobile browser did you use?
Dave
well appreciate the help. I get a blank, white menu with no data…I will rebuild and see what happens.
I just tried 10:20 PM EST and it’s working on desktop for me. Sorry… I gave up my cellphone back in '98. ![]()
I think you may just get a new member… me. Nice site! ![]()
No problem, we’re a community after all!
LOL…thank you for the help. I could use some help building out this community if you are interested.
I see two hamburger menus on mobile. The regular one on the top-right corner, which works. And, a smaller one on the top-left corner, which doesn’t.
All signed up on your site.
:
Safe mode is a really useful way of tracking to see if it’s a custom theme component or plugin having an effect. https://theusamarket.com/safe-mode
I see the same as @agungor, the hamburger menu on the top right functions as expected, but the extra one in the top left does not work and only gives a blank pop-out. Is the intention to have two hamburger menus?
Well have no intention of having 2 hamburger menus. not sure how that may have happened? I may try to install a new theme to see if that may fix and because I would like a look that looks a little less like core discourse.
Thank you about the safe mode information though @JammyDodger. I am sure that will come in handy going forward.
Looking at your source code and the browser inspector, I think it may be something in the custom Brand Header Theme component that adds a Hamburger-Brand-Menu. I think I’d check there first and see if that can help narrow it down. ![]()