I’m not receiving emails when I create an account and I was wondering if I did anything wrong.. what’s the difference between an SMTP address and an SMTP domain?

SMTP address: user@example.com SMTP domain: example.com

Do you think you could help me? I’ve used an SMTP tool online and it all works fine, but Discourse doesn’t seem to be sending emails when I sign up..

Hello and welcome @ethhaqn :slight_smile: Have you checked out the troubleshooting guide? [image] Troubleshoot email on a new Discourse install Self-Hosting You just installed Discourse via the install guide, but email doesn’t seem to work. Unfortunately this means you can’t log in as an admin to finalize the install. cry Let’s troubleshootize! Try the doctor woman_health_worker If you run ./discourse-doctor it will check several ways that your mail configuration might be broken, and offer advice. Try that first. Did you enter email settings correctly? The simplest way is to run ./discourse-setup again. Did you enter everything correctly? B…

I used telnet mail.theapi.tech 25 and it returned 220 myhelper.tech ESMTP Postfix, an old domain that I used for testing this system. Do you think it’s making an impact on email sending? If so, where can I change the domain? Again, it’s an old domain but I’m not sure where I could’ve inputted this domain for it to be returned when I run telnet mail.theapi.tech 25. It may also be worth nothing that ./discourse-doctor told me that there was an uncommon error and couldn’t seem to resolve my issue. Also, I didn’t use ./discourse-setup to setup Discourse as port 80 was taken. Instead, I manually edited containers/app.yml and ran ./launcher rebuild app.

I used tail shared/standalone/log/rails/production.log and the logs say: Processing by FinishInstallationController#confirm_email as HTML Rendered finish_installation/confirm_email.html.erb within layouts/finish_installation (Duration: 0.7ms | Allocations: 255) Rendered layout layouts/finish_installation.html.erb (Duration: 6.7ms | Allocations: 2103) Completed 200 OK in 8ms (Views: 7.4ms | ActiveRecord: 0.0ms | Allocations: 2735) start Rendered layouts/email_template.html.erb (Duration: 0.1ms | Allocations: 34) Delivered mail 0e5b023a-90f9-4c23-ae2b-488b4d70d907@theapi.tech (39.6ms) Job exception: hostname "mail.theapi.tech" does not match the server certificate fail

Won’t that make it so that you don’t need to verify your email?

No. It will make Discourse skip the verification that is failing right now.

Ah, there we go. How would I get an SSL certificate? This is in my app.yml btw: [image]

[image] ethhaqn: How would I get an SSL certificate? I think the part where you set up your own mail server is outside of the scope of this forum.

Can't Send Emails

Product Support Self-hosting

RGJ (Richard - Communiteq) April 15, 2022, 3:43pm 7

openssl s_client -connect mail.theapi.tech:25 -starttls smtp -showcerts

Verification error: self signed certificate

So you need to set DISCOURSE_SMTP_OPENSSL_VERIFY_MODE: none in your app.yml

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Can't Send Emails

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